Director of Credit and Collections

Dependable Supply Chain Services - Los Angeles, CA (30+ days ago)

Dependable Supply Chain Servicesis seeking a Corporate Director of Credit and Collections. This individual will strategically develop and lead a strong multi-divisional credit and collections team, providing service excellence to valued customers, building extraordinary financial performance and cultivate essential relationships with company partners providing service in other sectors in the transportation and logistics industry.

Summary of Key Responsibilities

Responsibilities and essential job functions include, but are not limited to the following:

  • Lead a strong group of 10+ collections associates to meet and exceed industry standard performance within the credit and collections arena
  • Evaluate, establish and monitor credit limits for 3,000+ customer base
  • Maintain a dynamic working knowledge of the various IT systems in place and develop solutions to take advantage of opportunities for automation
  • Promote positive customer relations and experience through the collections process
  • Generate and develop creative solutions to balance the competing requirements of credit and sales
  • Deliver clear expectations for subordinates promoting a positive work environment that is challenging and engaging

Knowledge, Skills, and Abilities:

  • Ability to anticipate and facilitate problem resolution on all issues to meet or exceed required performance
  • Ability to effectively analyze complex business transactions and engage in high level customer negotiations
  • Exude a competitive nature and a desire to surpass existing goals


Summary of Experience and Education

  • Bachelor Degree in Business preferred
  • Minimum of five years of commercial credit and collections management
  • Proven track record of success meeting and exceeding established KPI’s
  • Must have the ability to effectively communicate and interact with their peers within the organization
  • Highly analytical with above average IT skills

Compensation / benefits:

Our compensation package includes a competitive salary, and annual performance bonuses. Our comprehensive benefit program includes medical plans with varying health care coverage options, dental plan, vision plan, 125 flex spending plan, vacation/sick time, and tuition reimbursement.

Job Type: Full-time


  • Bachelor's (Preferred)