401K/Retirement; Record Keeper Administrator - (Hunt Valley, MD)

Alight Solutions - Hunt Valley, MD3.4

Our story starts with a simple universal truth: Every business is a people business. Our people are our greatest assets at Alight Solutions because People Matter! We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Alight has 25 years of industry experience. Our success is fueled by the expertise of our people, and the strength of our proprietary and partner technology. Come join the leading technology-enabled HR and benefits service provider. Be Real with Alight and help us reimagine how people and organizations thrive.

Alight Solutions Is Looking For A 401K/Retirement Record Keeper Administrator

The 401K Record Keeper Administrator is accountable for supporting his/her team in providing outstanding service delivery for assigned client(s). The 401K Record Keeper Administrator is responsible for projects to ensure timely completion of deliverables, achievement of objectives, and meeting or exceeding operational measures and contractual performance standards. This includes owning and completing complex tasks.

Your Impact as A 401K/Retirement Record Keeper Administrator

The 401K Record Keeper Administrator will respond promptly, thoughtfully, and effectively to changing work environments, changing priorities, and new situations and will possess the skills and ability to communicate effectively, and appropriately, with internal resources, clients, and third parties in a global and virtual working environment.

Role Complexity

Works on assignments that are semi-routine in nature where established practices, procedures and precedents guide the work.
Able to follow procedures and investigate issues in order to solve problems.
May work on more complex assignments that require review.
Balance forward recordkeeping for qualified defined contribution plans; trust reconciliation;
Determination of plan eligibility, vesting, contribution calculations, benefit calculations;
Responsiveness to questions from clients;
Communicate with clients, advisors, and other professionals regarding plan operation.
Self-motivation to work with little direction or supervision

May have extensive interaction with internal and external clients to identify, research and resolve problems.


Receives general instructions and follows defined procedures,
Manages daily work within established guidelines and receives general instructions on newly introduced assignments.

You Bring Knowledge and Expertise

Review the Alight Leadership Model expectations for the ARL listed above.
Individual with knowledge of the principles and practices within a technical/ professional discipline.
Possesses analytical, technical and problem-solving skills and abilities.

Knowledge and Experience

Proficiency in Microsoft Office applications with advanced Excel skills; and
Strong verbal, written and consultative communication skills;
Strong analytical and mathematical skill set with attention to details
Ability to handle multiple projects simultaneously; organized – track deadlines
Experience in the retirement plan industry preferred;
Knowledge of OmniPlus/Sungard record-keeping platform is preferred.
Work Conditions

Occasional evening and weekend work to meet deadlines.
Contact with clients-whether directly aligned to project work or for developing the client relationship.
Frequent computer use at workstation up to 2 hours at a time or for extended periods of time.
Access information using a computer and related components and peripherals.
Participation in training sessions, presentations, and meetings.

  • Bachelor’s degree or equivalent years of industry experience.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.