Campground Host(s) - EXTRA HELP

Spokane County Washington - Liberty Lake Regional Park, WA

Full-time | Part-time
Job Summary

Watch a short video to learn more about Liberty Lake Regional Park: https://www.youtube.com/watch?v=3_0tXjudozQ

Performs a variety of duties associated with campground operations, including greeting and assisting visitors, promoting safe and considerate behavior among campers/visitors and light maintenance duties. Serves as liaison between campground users and park staff.

OVERVIEW
THIS RECRUITMENT WILL BE USED TO FILL UP TO THREE VACANCIES AT LIBERTY LAKE REGIONAL PARK. THESE ARE EXTRA HELP POSITIONS (NO BENEFITS) ANTICIPATED TO WORK 20 TO 40 HOURS PER WEEK (see "WORK SCHEDULE" below). PLEASE ATTACH A RESUME, COVER LETTER, AND REFERENCES TO YOUR ONLINE APPLICATION.

PARK FACTS
One of the largest county parks in the State of Washington, Liberty Lake Regional Park
contains over 3,591 acres of wetlands, lakeshore, mountain forest, irrigated turf, natural
areas and an ORV Park as well as picnic shelters, playground equipment, barbecues, a
lifeguarded beach, campground with tent sites, RV site and lake-view cabins, and an
extensive backcountry trail system.

PURPOSE
This position serves as a liaison between campground users and park staff and resides at
Spokane County Parks' Liberty Lake campground facility from May 1st through September
30th. This position reports to the Assistant Director and assists with campground
operations. This is a seasonal position with minimum commitment of four months (5
months preferred) and schedule determined by the Assistant Director.
This position's primary responsibilities are: to be a visible representative of the
campground; to promote care of the campground by performing light maintenance work
and being a model camper; to greet and assist visitors; to inform visitors of campground
rules; to answer questions; to promote safe and neighborly behavior; to accommodate
diverse campground users and a variety of Recreational Vehicle types; to distribute park
information; and to collect and monitor camping fees and permits.

WORK SCHEDULE
Spokane County is seeking to fill two to three camp host vacancies: (1) "full time" 40
hours per week (ideally split between two partners at 20 hours each); and (2) "part time"
limited to 28 hours per week. Campground hosts work a minimum of 20 hours per week
each over 5 consecutive days, with both positions being scheduled for two consecutive
days off and schedules coordinated to provide "host services" 7 days per week. Work
schedules are determined by the Assistant Director and typically involve mid-day and
early-evening activities prepping campsites in between "check out" and "check in" times
and assisting with reservations, collection of fees, and arrivals/check-in.

APPLICATION INSTRUCTIONS
PLEASE ATTACH THE FOLLOWING REQUIRED DOCUMENTS TO YOUR ONLINE APPLICATION:

RESUME
COVER LETTER
LIST OF REFERENCES
Examples of Duties
(duties may include, but are not limited to the following)
Assists visitors/campers by providing information about the park, answering questions and explaining rules.

Collects campground user fees. Utilizes Itinio Campground Reservation software for point of sale transactions and reservations.

Assists campground users with check in and check out procedures. Maintains records of occupied sites and directs walk-in campers to vacant sites.

Provides general security/observation of campground, monitoring compliance with campground and park rules. Advises campers of unintentional or minor rule violations. Contacts law enforcement and/or park personnel when flagrant rule violations, urgent security and/or safety incidents occur.

Monitors campground traffic and directs park users to day-use areas.

Tidies restrooms, replenishes supplies, addresses light maintenance issues as needed.

Picks up litter in and around campsites; sweeps camp area and cleans picnic tables. Reports any damaged tables, trees or equipment to park staff.

Bundles, sells and distributes firewood when available.

Effectively work as a team with park, maintenance and special event staff.

Performs other related duties as assigned.

Minimum Requirements
TRAINING AND EXPERIENCE: Extensive camping experience, sufficient to assist a broad range of campground users, and a variety of recreational vehicles types. Experience which demonstrates an ability to perform outdoor physical labor, as required by the position. Experience working with the public, providing exceptional customer service.

RESIDENCY: Incumbents are required to reside at the assigned campground, in a personally owned and insured travel trailer or other recreational vehicle. Designated host campsite provided.

BACKGROUND CHECK: All positions require successful clearance of a criminal history background check.

LICENSE: Valid driver's license, with driving record free from serious or frequent violations.

Selection Factors

Ability to:
  • gain working knowledge and familiarity with park rules and regulations; encourage compliance and identify appropriate action to take, where necessary, when observing rule violations, safety concerns, hazardous conditions and emergency situations.
  • positively represent Spokane County through the delivery of polite and friendly customer interactions; remain calm and courteous when confronted with upset visitors.
  • promote a comfortable, enjoyable stay for visitors, enhancing the quality of their outdoor-recreation experience.
  • communicate effectively with people of various socioeconomic, ethnic and cultural backgrounds.
  • establish and maintain effective working relationships with supervisors, other staff members and the general public.
  • temporarily reside in the campground; provide own self-contained camping unit, equipment, food and other personal items; maintain clean, orderly campsite.
  • perform tasks requiring moderate levels of physical labor, potentially under unfavorable weather conditions.