Guerrero Media brings leadership stories to life. Our media services help leaders grow their companies, build great teams, and stand out from their peers.
Guerrero Media is looking for an experienced IT professional with experience managing a dynamic IT environment at a small company. This person is responsible for overseeing and maintaining all information systems including end user support for both PCs and Macs, network connectivity VoIP and remote server environments, as well as Guerrero's business systems. This position is actively involved in the day to day operation of IT services at the company.
Oversee and ensure smooth operation of all IT related systems, including end user equipment, voice, network connectivity, offsite server environments and business systems
Provide technical assistance and support for issues related to computer systems, software, and hardware onsite and remotely.
Oversee and determine project plans for major IT projects including system updates, upgrades, migrations, and outages.
Work closely with internal departments to understand individual needs and future requirements.
Develop and implement IT policy and best practices for the organization.
Develop and implement long-term strategic purchasing decisions
Set strategy for and oversee company's security and Disaster Recovery.
Manage and report on allocation of IT budget.
Actively engages with others to continuously strive to improve processes, create efficiencies and reduce costs
Follows established values, work rules, policies and procedures
Cooperatively takes on other duties, roles, or responsibilities, as assigned
5+ years in Information Technology management, including at least 2 years in a help desk environment supporting both PC and Mac environments
Experience with Quickbooks, Zendesk Sell and AWS preferred
Comprehensive understanding of Enterprise IT Architecture (Servers, Storage, Networking)
Experience developing strategic IT plans, best practices and security policies
Strong knowledge and experience in administering Windows Active Directory, Group Policy, and Microsoft Server/Desktop operating systems.
Help desk experience supporting