Service Representative

Memphis Light, Gas and Water Division - Memphis, TN (30+ days ago)4.4


Duties: Contact commercial, industrial and residential customers regarding service requests; prepare layout design/working sketches for new, revised or temporary electric, gas and water utility services; provide information concerning MLGW policies and procedures; prepare utility refund/service agreements, cost estimates and related documents.

Associate degree in Engineering or Engineering Technology; or high school diploma or General Education Development (G.E.D.) with courses in Basic Electricity, Algebra, Trigonometry and (Advanced Electricity or Fundamentals of Gas), plus 2 years of design experience; or 4 years of design experience in positions with the following job codes: Layout Designer EE427, Gas Service Representative, Distribution GG237 or Water Service Representative WW809. Must successfully complete NIMS training within one (1) year of entering job. Must successfully complete Placement (Group 001 “Drafters”)/ Performance Exercises. Must have a valid driver’s license from state of residence.

Works outside and inside. Subject to the hazards of working in the proximity to construction and energized conductors; light lifting/carrying, walking, climbing stairs/terrain, kneeling, bending, stooping, standing, while working in the field.

Candidates accepting employment with MLGW must live and maintain their residence within the boundaries of Shelby County, Tennessee within six months of their employment date. EOE M/F/D/V