Public Affairs/Communications Intern - OC Social Services Agency

County of Orange - Santa Ana, CA (30+ days ago)


The Orange County Social Services Agency (SSA) administers Federal, State, and County social services programs that protect children and adults from abuse or neglect; enable the frail and disabled to remain in their homes rather than being institutionalized; move eligible families from dependency to self-sufficiency; and, provide benefits for eligible CalWORKs, CalFresh, Refugee, General Relief, and Medi-Cal recipients.

SSA’s Strategic Communications, Legislation, and Policy Team provides resources and information to SSA employees and supports staff in carrying out the Agency’s mission, vision, and goals. One important function is the strategic management of the Agency’s public image through establishing relationships with and providing information to customers, the media, and community leaders and partners.

*Intern Duties/Responsibilities:

*Interns will assist with writing, proofreading, and editing of content, graphic design, and print production materials such as brochures and newsletters. They will also help in managing the Agency’s website, visual communications, and social media sites to increase public awareness and education of residents, business partners, media, and other stakeholders.

Specifically, interns will assist staff with one or more of the following projects, tasks, or assignments:

  • Videotape/edit using Adobe Premiere and Apple iMovie software;
  • Photograph SSA staff and events;
  • Create collateral and graphic materials with InDesign, Illustrator, and Photoshop;
  • Respond to a variety of public-information related inquiries and requests;
  • Help with the coordination, set up, and presentation during press-related events;
  • Participate in meetings, schedule and conduct presentations, and help with day-to-day administrative duties and other related tasks as assigned;
  • Conduct research, gather information, and draft content of Agency events and activities;
  • Update the Agency’s policies and procedures and various databases.

*Educational Requirements:

*This internship is best suited for full-time college students or graduate students majoring in and/or with personal/professional experience in one or more of the following areas: public relations, marketing, communications, journalism, social work, human services, visual arts/design, videography, photography, graphic art/design, or related fields.

*Skills, Training or Qualifications:

*Ideal candidates for this position will demonstrate the following skills, training, and qualifications:

  • Basic understanding of the methods and techniques used in government relations, public relations, media relations, and community outreach;
  • Excellent writing skills, including proper use of grammar, spelling, and punctuation;
  • Ability to communicate effectively with the public and staff at all levels of an organization;
  • Ability to maintain a high level of customer service while interfacing with governmental agencies, community groups, and the general public;
  • Excellent organizational skills, with the ability to take direction and complete assignments under tight deadlines;
  • Computer proficiency, including familiarity with MS Office applications (e.g., Word, Excel, PowerPoint, Outlook); and
  • Experience with PC-based graphic design and video editing software such as Photoshop, Illustrator, InDesign, iMovie, and Adobe Premier.

*Time Commitment:

*Applicants should be available for a maximum of 20 hours per week for a minimum of 3 months. The office will work to accommodate the intern’s school and work schedules; however, hours must be scheduled during regular business hours (Monday through Friday between 8 a.m. – 5 p.m.). Applicants able to schedule the maximum hours/duration listed for the internship typically gain a more in-depth experience.

*Benefits Available to Intern:

*Although this is an unpaid internship that does not lead to permanent employment or include employee benefits, students are offered an excellent opportunity to:

  • Develop public relations, social media, and communication skills;
  • Acquire experience working in a professional office environment for one of Orange County’s largest employers;
  • Apply skills and knowledge acquired in an academic setting to the workplace;
  • Gain an in-depth understanding of the variety of programs and services offered by SSA that encompass health, child protection, assistance, and self-sufficiency in order to promote the well being of Orange County residents; and
  • Be part of a highly visible, dynamic team.

How to Apply:

Please email a resume, cover letter, writing sample, samples of PC-based graphic design work, links to video clips (personal and/or professional), and unofficial transcript. The cover letter is an opportunity for students to describe career and academic goals, to elaborate upon personal and academic accomplishments, to share areas of interest that relate to the internship, and to identify what type of internship experience they are seeking. Please include GPA, preferred start and end dates for the internship, number of hours that can be scheduled on a weekly basis, and days/timeframes available to schedule internship hours.

Job Type: Internship