As a technical support/helpdesk employee, you would be monitoring and maintaining the computer systems and network within our Maitland Call Center. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to.
Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face
As a Tech Support Specialist, you may also be known as a helpdesk operator, technician or maintenance engineer.
Some tasks you may be involved in include:
As well as a strong technical background, we would want you to be able to explain complex information in simple, clear terms to a non-IT personnel. Additionally, we will be looking for:
Job Type: Full-time
Salary: $15.00 to $16.00 /hour
Required work authorization: