At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Consulting team is looking for a Cloud Architect to guide the adoption of Red Hat's solutions in our key enterprise accounts, government agencies, and service provider partners. In this role, you will win the trust and confidence of the customer engineering, development, and operations teams by aligning their requirements and use cases with the functional capabilities of our solutions. You'll need to have a detailed working knowledge and direct experience with cloud architectures and their supporting infrastructures and scripting languages like Python, Ruby, and Puppet. As a Cloud Architect, you will also play an important role in bringing together cross-functional teams from Red Hat's product, Product Engineering, Support, Professional Services, and Sales teams to meet the needs of our most demanding customers. This is a remote position with weekly travel to customer sites and it can be located anywhere in North America within close proximity to an airport. Successful applicants must reside in a state where Red Hat is registered to do business.
Primary job responsibilities:
Deliver successful discovery, analysis, and design workshops for small to medium teams of both technical and non-technical backgrounds that shape and impact customer use cases and architecture design decisions
Scope delivery projects and guide customers through successful pilot and production deployments
Design, create, and deliver content that enables the broader Red Hat organization to sell, service, and support our cloud solutions at scale
Contribute to the development of repeatable methodologies and tools designed to scale Red Hat's services capabilities, promote repeatable customer engagements, and lower delivery risk
Demonstrate innovative thinking in the cloud community by producing premium whitepapers, webinars, and conference speeches
Serve as a customer advocate within Red Hat to deliver the right solutions and to ensure that these solutions are implemented and supported in an innovative and reliable way
8+ years of experience working in a solutions architect or consulting delivery role; 4+ years focused on cloud environments and their supporting infrastructures
Solid background in consultative customer engagement with either a major consulting services organization or within the services division of a major software company
Proven record of working in a strategic advisory capacity to senior IT and business executives
Outstanding written and verbal communication skillsi including extensive experience presenting to C-level executives at large firms
Balance of strategic and tactical skills and the ability to work on cross-functional teams
Comfortable working with highly distributed teams including interaction with the open source communities via email and IRC
Willingness to travel weekly to customer locations throughout the U.S. and Canada
Technical experience with virtualization and cloud technologies like Red Hat OpenStack Platform, Red Hat Virtualization, VMWare vSphere, etc.
Expert-level of knowledge in either cloud software-defined networking (SDN) or storage (object and block) disciplines and DevOps models and technologies
Experience across one or more vertical industry areas is a plus
Experience working in a quality assurance (QA) role or working with ticketing systems or bug tracking tools is a plus
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.