FRIDAY - SATURDAY.
The Concierge provides, but is not limited to the following services for our residential clientele:
Greet and, when applicable, open the door(s) for residents, tenants, and guests.
Answer the phone located at the front desk.
Respond to any alarms of the building to include fire, intruder, HVAC, water, etc.
Enforce building policies and procedures.
Call emergency personnel such as Police and Fire Departments in case of an emergency.
Help in the evacuation of a building during an emergency.
Contact the building Superintendent or Maintenance Department if the need for a building repair should arise.
Perform random building tours to ensure policies and procedures are adhered to throughout the building.
Report any building malfunctions to management (i.e. light bulb out, broken floor tile, leaks, etc.).
Challenge suspicious individuals and inform the authorities of suspicious incidents.
Arrange for car/limo services when requested.
Assist with restaurant menus, reviews, recommendations, and reservations.
Provide directions for parks, restaurants, airports, etc.
Provide information on the surrounding area stores and services such as car service centers, grocery stores, health spas, liquor stores, pharmacies, religious centers, beauty spas, tailors, video stores, etc.
Maintain control of all keys. This includes logging the keys in and out.
Announce all visitors to the clients and tenants. Keep all visitors at the front desk until permission is received from the unit resident/tenant.
Exhibit a positive and professional attitude. Be kind and helpful to everyone.
Escort/assist tenants to and from cars, lobby areas, etc. when applicable.
Proactively assist with packages and groceries.
Implement/enforce building access control.
About Planned Companies CA
Planned Companies provides industry leading janitorial, maintenance, concierge/front desk and security services throughout the Northeast, Mid-Atlantic, San Francisco and now North Carolina, South Carolina and Atlanta regions.