Front Desk Receptionist/Medical Records Clerk (floating position)

BG Neurology - Spartanburg, SC

Full-timeEstimated: $23,000 - $32,000 a year

Front Desk Receptionist:

  • Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself. Fast paced environment!
  • Greet patients upon arrival, sign them in and obtain insurance information and collect any other necessary data
  • Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
  • Process payments from patients for co-pays and uninsured visits
  • Schedule appointments for new and established patients based on Physician and PA/NP availability
  • Maintain hard copy patient records as well as the files stored in our EHR
  • Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
  • Provide patients with support and guidance as needed
  • Must have previous experience

Medical Records Clerk:

  • prepare patient charts for upcoming visit
  • scan/update/organize patient's medical record
  • organize and maintain a filing system for patient electronic charts
  • file patient imaging disks, answer phone calls related to medical records
  • answer and respond to all medical records requests
  • delegate incoming faxes and referrals to appropriate persons or department
  • responsible for scheduling and assisting in record retrieval for chart audits
  • protect patient privacy through extensive knowledge of HIPAA laws
  • assist doctor and staff with retrieving all necessary records during patient visit (not previously included in chart)
  • assist in all aspects of the medical records department.

Required Education/Experience:

  • Multi-line Phone Systems: 1 year (Required)
  • High School Diploma or GED equivalent
  • HIPAA Certified
  • Must be able to Multi-Task
  • Must be detail oriented
  • Must be able to float between positions/cross-train
  • 1-3 years of HIM or medical records experience preferred
  • Must have strong written and verbal skills
  • Must have reliable source of transportation

Job Type: Full-time


  • Medical Receptionist: 2 years (Preferred)
  • medical office: 2 years (Preferred)


  • Spartanburg, SC 29303 (Preferred)

Work authorization:

  • United States (Required)

Additional Compensation:

  • Bonuses

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Retirement benefits or accounts
  • Workplace perks such as food/coffee and flexible work schedules