Business Development Specialist

White Bear Mitsubishi and VW of Inver Grove - Inver Grove Heights, MN (30+ days ago)

Full-time

Business Development Center (BDC) Specialist

White Bear Mitsubishi, located in White Bear Lake, MN, is the #1 Mitsubishi dealer in the Midwest. We are looking for great people who have a sales mindset for a full time (FT) position in our Business Development Center (BDC). This position is central to the success of our company because this department is the digital face of the dealership. More customers are shopping online and are sending their questions and interest electronically which means that you get the opportunity to be on the front line while putting your great personality to work!

We are looking for energetic, driven, professional people looking to make up to $17 an hour or more contacting customers and setting appointments.

Job Duties:

  • Answer all inbound phone calls and/or respond to customer inquiries.
  • Operate a multi-line phone terminal.
  • Make outbound phone calls and/or send responses to customer inquiries.
  • Follow prescribed scripts for voice and internet chat interaction with customers.
  • Follow procedures for handling customer contact information.
  • Maintain the security and confidentiality of customer information.
  • Demonstrate ability to quickly search and reference information from various sources such as: Mitsubishi website, Google, online search engines, or other sources as needed to address customer questions and concerns.
  • Set appointments based on internet or voice call lead inquiries.
  • Receive frequent feedback and training opportunities on performance.
  • Other tasks or duties as determined by your supervisor.

Automotive, Call Center, BDC, Business Development Center, Auto Dealer, Dealer, Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Experienced, Experienced Sales, Call Center, BDC, Business Development, Coordinator, Account Specialist

White Bear Mitsubishi welcomes all applicants and is an Equal Employment Opportunity Employer. We will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.

Job Type: Full-time

Salary: $22,880.00 to $35,360.00 /year