UX Researcher -

InnovaSystems International, LLC - San Diego, CA (30+ days ago)4.0

InnovaSystems develops innovative software applications for the government and commercial markets.

We empower our team members to do the best work of their career with challenging assignments that solve real-world problems in an agile team environment, while providing comprehensive leadership training and career growth.

Job Role

InnovaSystems is looking for a passionate individual to lead user research activities. This individual will be expected to work as a dedicated resource to an agile project where they will develop a strong understanding of a complex user base for naval aviation training and readiness software.

This position requires strong communication, problem solving, and multi-tasking skills along with an ability to work with product owners, business analysts, and customer support to create and solidify requirements during product development. Individual will be expected to analyze documentation to understand the business needs and synthesize research data to understand the user needs.

Individual must exhibit knowledge of a variety of user research methods for early phase research (discovery/exploratory) as well as concept testing (evaluative). They will plan, execute, and analyze user research to understand customer context and needs and translate findings into artifacts such as personas, journeys, tasks analyses, etc., to communicate their findings in business consumable ways.

Candidate must be open to constructive conflict to develop the best result through team work and open dialog. Experience with interface design with a focus on user interaction, workflow, and analysis is required. A great deal of creativity and latitude is expected.

Experience with:
  • a variety of exploratory user research methods
  • persona development
  • concept testing
  • storyboarding / storytelling
  • analyzing results of user research
  • presenting user needs to design / development team / business analysts
  • 2+ years experience in wireframing and prototyping tools (Axure, Balsamiq, InVision, etc.)
  • Web development process
  • Requirements development and release planning
Ability to conceptualize interface design-based on limited information to initiate requirements.

Effective communicator, presenter, and negotiator.

Experience working effectively within a project environment.

Must provide a URL to an online portfolio, no exceptions.

In-depth understanding of:
  • Usability heuristics
  • Various user research methods
  • Ideation techniques
  • Tools for synthesizing research
BS/BA degree in Cognitive Science, Human Computer Interaction, or a relevant field. If no degree, 4+ years experience in user research.

Benefits & Culture

Flexible schedule

Technical and Leadership Training

10 Paid Holidays

3 weeks (120 hours) of paid leave annually - hours increase after 3 years of service

401k Plan w/ 5% match

Comprehensive benefit package to include health, dental, vision and supplemental insurance plans

Varies depending on location:
Onsite Gym/Workout Facilities

Social Events

Contributes to community organizations; Challenged Athletes Foundation (CAF), Support the Enlisted Program (STEP), Salvation Army, Wes Wish Toy Drive