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IfOnly is a technology startup building the world’s premier marketplace for incredible experiences. On the two-sided marketplace, members can find something unique to do in their city and luminaries can share their talent and build their business with IfOnly’s proprietary system. A luminary can be an individual, a business, or a venue with a special talent or experiential offering. From meeting premium clientele to promoting their experiences in a curated, safe environment, top luminaries trust IfOnly to help them build their brand while benefiting important causes.
Who are we looking for?
We are looking for a Customer Support Manager to manage systems and processes related to fulfilling customer experiences at IfOnly. The manager will assist in handling phone calls and answering customer inquiries, as well as resolve customer service issues, and be the primary point of contact for various top clients and corporate partners for executing experiences. You must have very strong customer service and public speaking skills. Our ideal candidate will be able to interact professionally with customers, have a keen eye for detail, and the ability to multitask and quickly master our backend Listing Builder System.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job Type: Full-time
Salary: $65,000.00 to $70,000.00 /year