Description: The Business Operations Analyst will assist the specified department with business and/or operational support, define and develop operational performance measurements, and develop tools for consistent report generation, management, and monitoring. The Business Operations Analyst will manage and monitor the continuous process improvement and regulatory reporting. The data sources include, but are not limited to, Electronic Health Record (EHR), Health Network Databases, Business Intelligence, Health Network Financial Systems, and Quality and Compliance Systems. Typical Duties:
Compiles and analyzes operational data, develops reports and analysis, designs and implements programs, and creates forms, spreadsheets, and charts.
Builds and maintains current operational reports for the Division and other stakeholders.
Prepares and analyzes financial, operational, and quality reports for the Division and other stakeholders in a timely manner. Provides requested report information in required format and discusses results with requestor(s) as needed.
Compiles and manipulates data with the expectation of transforming into logical, defensible, presentable, and actionable information.
Acts as a resource for information and initiatives related to continuous quality improvement, including but not limited to network green belt projects and development.
Provides analytical support and education and/or training for team members including managers and providers.
Provides technical, database, and assessment support for program and/or contract management.
Creates and maintains protocols for reporting; QA process validation; facilitation of training; and the transfer of knowledge to team members.
Summarizes and adapts information (e.g. financial, data, etc.) into graphs, pie charts, talking points, and key conclusions, into formats easily understood by appropriate audiences.
Reviews data to include budgets for variance analysis and root cause analysis.
Reviews and analyzes cyclical and/or routine fiscal data and/or reports (e.g. comparative departmental budget reports) to determine actuals, using standards of measurement developed to evaluate fiscal performance. Collaborates with managers and/or leadership to explain any variances.
Reviews, analyzes, generates, and reports on a variety of data. Assists in tracking and trending data to include comparisons to benchmarks, pointing out anomalies, and/or using other analytical tools; makes presentations to internal and external stakeholders; and finds opportunities to deliver high quality deliverables at a reasonable costs.
Manages Network projects to achieve project milestones and specified results to include assisting in the development and/or implementation of project evaluation tools.
Collaborates with managers to assist with the interpretation and understanding of specified project results.
Collaborates with other Network departments to develop documents for services and/or programs provided by the division and/or department (e.g. Contracted Services, RFP’s, RFI’s, 1115 Waiver, etc.). Maintains documents and manages applicable service agreements (e.g. renewal periods).
Performs other related duties as assigned.
Qualifications:Required Education and Experience:
Bachelor’s Degree in Business, Finance, Organizational Management, or a related field from an accredited college or university.
2 plus years of experience working as a Report Administrator or an Operations Data.
Preferred Education and Experience:
1 plus years of experience with intermediate to advance report development using Excel, Access or similar data reporting software to produce and generate simple to complex reports.
1 plus years of experience with Electronic Health Record (EHR).