Administrative Support Assistant I 

California State University Stanislaus - Turlock, CA4.5

Full-time
Under direct supervision, this position will perform clerical and secretarial work assignments in support of Wellness WORKs! a holistically based wellness education
program for CAL WORKs! participants in San Joaquin County. Duties include but are not limited to:
Serve as the main receptionist for Wellness WORKs! and support the program coordinators.
Establish and maintain cooperative working relationships with leads, program coordinators, staff, participants, and instructors.
Consistently provide a high level of customer service to instructors, case managers, participants, and the public.
Receive and screen a variety of calls from participants, case-managers, and instructors.
Greet and assist participants; provide basic information, as requested, and refer calls and participants to appropriate staff.
Clearly and independently answer routine questions and explain general procedures and maintain confidentiality when communicating with participants, staff, instructors, and the public.
Interpret complex schedule of classes and contact instructors, if needed. Attend Advisory Board meetings and team meetings. Assist with the development of protocols and procedures.
Complete packets/binders for the one-week and three-week, and one-day programs. Make copies of class and program materials. Re-file class materials and maintain a file of extras.
Order paper for the copy machine. Place orders to reprographics. Copy receipts for purchase requisitions and match receipts to excel spread sheet.
Make and maintain new files. Prepare sign-in/sign-out sheets for each program on a weekly basis.
Assist with fliers, brochures, memos, invitations, surveys, newsletter, and reports. Perform data entry of program surveys and evaluations and develop a summary of reports on findings.
Assist with setting-up and taking down events. Assist with out of town programs including the preparation of program supplies.
Assist with completion activities, including preparing Certificate of Completion for each participant.
Open office each morning. Set-up classrooms according to the instructor and participants needs. Set-up and break-down of room for breakfast and lunch.
Assist with picking up lunches and water bottles. Monitor restrooms, kitchen, and break room. Other duties or projects as assigned.

MINIMUM QUALIFICATIONS:
Education: Completion of a high school program or its equivalent.
Experience: Some experience in an office environment.

PREFERRED QUALIFICATIONS:
Thorough knowledge of office methods, procedures, and practices.
Experience working with a culturally, socio-economically, and educationally diverse population is highly desirable.
Experience with answering phones with multiple lines and customer service in a receptionist capacity.
Ability to communicate clearly and effectively, both orally and in writing.
Ability to understand, interpret and communicate procedures, policies, information, ideas and instructions.
Ability to efficiently compile data and prepare routine summary reports. Must be articulate with a demonstrated ability to effectively communicate orally and in writing using proper

English grammar, punctuation and spelling, including good proofreading and editing skills. Demonstrated ability to be well organized and detail oriented with the ability to effectively
coordinate a number of different tasks simultaneously, while meeting critical deadlines

Ability to maintain an office appointment calendar and understand and interpret very a complicated schedule of classes.
Ability to perform standard arithmetic functions of a transactional nature (tracking and comparing data).
Articulate and possesses excellent interpersonal skills with a demonstrated ability to work with the general public, instructors and participants in a competent, diplomatic and open-

communication style. Demonstrated ability to handle sensitive situations. Demonstrated ability to maintain strict confidentiality and to exercise considerable discretion, tact and political
sensitivity are essential.

Experience in planning and organizing events. With prior notice, ability to work overtime and weekends as needed.

SPECIALIZED KNOWLEDGE, SKILLS, AND ABILITIES:
Basic knowledge of applicable university infrastructure, policies, and procedures.
Working knowledge of English grammar, spelling, and punctuation.
Ability to use standard office equipment.
Ability to use standard word processing and related computer software packages.
Ability to identify and solve standard problems and refer more complex problems to appropriate staff.
Ability to perform basic mathematic functions.
Fundamental writing and presentation skills to effectively communicate standard information.
Ability to respond to routine inquires and explain standard policies and procedures to others.

SALARY RANGE: $2,600 - $3,717 per month plus excellent paid benefits. (Anticipated salary will be $2,600 - $2,860 per month, depending on the qualifications of the successful finalist.)
The California State University offers a premium benefit package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program;
membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.

APPLICATION DEADLINE: APRIL 24, 2019

APPLICATION PROCEDURE: Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified
individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of
the campus by obtaining specialized skills and abilities not available from current employees. To be considered, qualified candidates must submit a completed CSUS employment application
(download electronic application at http://www.csustan.edu/hr/Employment_Opportunities/Staff/index.html), cover letter, and resumé to:
California State University, Stanislaus Human Resources Department
Mary Stuart Rogers Educational Services Gateway Building, Suite 320 (3rd Floor)

One University Circle Turlock, CA 95382
For questions, please contact: Ms. Carolyn Martin (209) 664-6591
Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional
licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals
disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued
employment of a current CSU employee who was conditionally offered the position.

www.csustan.edu/HR

Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922
voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your
response will not be shared with the search committee) at: https://www.dol.gov/ofccp/regs/compliance/sec503/Self_ID_Forms/VoluntarySelf-ID_CC-305_ENG_JRF_QA_508c.pdf.

THE INDIVIDUALS WHO APPEAR TO BE THE BEST QUALIFIED FOR THIS POSITION WILL BE CONTACTED BY TELEPHONE FOR AN INTERVIEW

PURSUANT TO THE JEANNE CLERY DISCLOSURE OF CAMPUS SECURITY POLICY AND CAMPUS CRIME STATISTICS ACT, THE ANNUAL SECURITY REPORT (ASR), IS NOW AVAILABLE
FOR VIEWING AT HTTPS://WWW.CSUSTAN.EDU/ANNUAL-CAMPUS-SECURITY-REPORT. THE ASR CONTAINS THE CURRENT SECURITY AND SAFETY-RELATED POLICY STATEMENTS,
EMERGENCY PREPAREDNESS AND EVACUATION INFORMATION, CRIME PREVENTION AND SEXUAL ASSAULT PREVENTION INFORMATION, AND DRUG AND ALCOHOL PREVENTION
PROGRAMMING. THE ASR ALSO CONTAINS STATISTICS OF CLERY ACT CRIMES FOR STANISLAUS STATE FOR THE PREVIOUS THREE YEARS. A PAPER COPY OF THE ASR IS AVAILABLE
UPON REQUEST BY CONTACTING THE OFFICE OF THE CLERY DIRECTOR LOCATED AT ONE UNIVERSITY CIRCLE, TURLOCK, CA 95382, OR BY CALLING 209-667-3572.

THE UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE AGAINST PERSONS ON THE BASIS OF RACE, RELIGION, COLOR, ANCESTRY, AGE, DISABILITY,
GENETIC INFORMATION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, MARITAL STATUS, MEDICAL CONDITION, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, COVERED
VETERAN STATUS, OR ANY OTHER PROTECTED STATUS. ALL QUALIFIED INDIVIDUALS ARE ENCOURAGED TO APPLY. CSU STANISLAUS HIRES ONLY INDIVIDUALS LAWFULLY
AUTHORIZED TO WORK IN THE UNITED STATES. THE PERSON HOLDING THIS POSITION IS CONSIDERED A ‘MANDATED REPORTER’ UNDER THE CALIFORNIA CHILD ABUSE AND
NEGLECT REPORTING ACT AND IS REQUIRED TO COMPLY WITH THE REQUIREMENTS SET FORTH IN CSU EXECUTIVE ORDER 1083, REVISED 7/21/17, AS A CONDITION OF
EMPLOYMENT.
INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE