General Manager

Hilton Woodland Hills / Los Angeles - Los Angeles, CA (30+ days ago)

The Hilton Woodland Hills/Los Angeles is searching for a dynamic General Manager who will be responsible for the overall management and operation of the hotel including profitability and guest service, all while maintaining Hilton Quality Assurance Standards and maintenance of the property.

Lead the Executive and Management team effectively
Coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions
Guide the Committee in dealing with the hotel's problems and opportunities in order to best serve the financial interests of the property
Monthly forecasting of operating staff and cost expenditures
Business planning in line with forecasted sales and costs including guidance to department heads
Monthly P&L review to keep cost and expenses in line
Provide solid employee relations for the entire hotel, including any grievances
Involvement in sales & revenue management to help with strategy and identify need periods and supporting team to accomplish top line goals
Periodically inspect guest rooms, public areas, back of house, banquet function set-ups to make certain operation is consistent Hilton QA Standards
Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance and operating departments
Through leadership and mentoring establish friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees
Establish and implement guest service standards for all departments, periodically review, identify problems and corrective actions
Assure that the hotel has an ongoing program for preventive maintenance program and the property is kept in good working condition

7+ years as a GM in a 300+ room full service hotel (REQUIRED) or 500+ room full service hotel (PREFERRED)
Hilton Experience or Major Brand Experience (REQUIRED)
Experience with local governments in negotiations and development of presentations (REQUIRED)
Union Experience (PREFERRED)
Bachelor’s Degree (PREFERRED)