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The Automobile Salesperson is expected to:
Protect the legal, financial and moral well-being of the Larry H. Miller Companies dealerships;
Understand and adhere to group sales process to promote sales and customer service satisfaction;
Be a teacher to support the efforts of other employees to be successful.
Seek ways to improve business operations efficiencies and customer service.
1. Maximum productivity, customer service and profitability.
Adhere to Larry H. Miller sales process to achieve or exceed group standards such as sales production, gross profit and applicable benchmarks which result in profitability and customer service satisfaction.
Maintain thorough knowledge of current automotive products, features, benefits, specifications, prices, options, models and equipment to effectively communicate with customers and exceed customer satisfaction benchmarks.
Accurately review sales orders and invoices for proper completion and calculations.
Effectively communicate with and perform all job duties requested by management.
Ensure safe operation and transportation of all vehicles at all times and adhere to all OSHA and LHM policy requirements.
2. Operate with integrity:
Demand the highest ethical standards from self and others.
Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
Resolve customer complaints in a timely and professional manner.