HOUSEPERSON

Plaza Hotel & Casino, LLC - Las Vegas, NV

Full-time
POSITION SUMMARY: It is the responsibility of the Houseperson to provide excellent customer service and create a safe and friendly environment for employees and guests, by ensuring timely delivery of requested items, ensuring guest hallways are cleaned, detailed, and free of debris, and assisting Guest Room Attendants and other Housekeeping Department staff. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.

Top 5 Specific Job Functions:
Detail all guest hallways to Hotel standards, including vacuuming, cleaning baseboards, carpet edges, lamps, shades, wipe down walls, tables, picture frames, mirrors, and wall signs
Ensure Guest Room Attendant (GRA) carts are emptied of trash and linen throughout the shift
Deliver guest requested items, such as irons, hairdryers, cribs, rollaway beds, amenities, refrigerators, and pillows to guests in a timely manner while adhering to company customer service policies
Report any maintenance calls to supervisor
Transport all soiled duvets, bed skirts, bed pads, blankets, and pillows to the designated area before the end of the shift

Other Specific Job Functions:
Vacuum guest hallways on a daily basis
Store supplies and stock shelves in Housekeeping locker room daily
Flip mattresses in guest rooms to prolong mattress life
Maintain general cleanliness of guest hallways throughout the shift
Maintain cleanliness of ice and vending areas including the floor and area beneath the machines
Ensure ice and vending machines are dry and free of debris
Remove and replace trash container liners every morning on assigned guest floors
Ensure guest elevator doors, tracks, and surrounding area are clean and free of debris, and elevator signs and call buttons plates are smudge-free
Dispose of boxes and trash left in service elevator area
Maintain cleanliness of service elevator doors, tracks, and keep floors clean and dry
Keep stairwell exits clean and free of debris
Fill cleaning chemical bottles before shift ends
Must be able to clean Biohazards
May be required to perform high dusting using proper equipment
Performs all other job related duties as required
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Required:
At least 6 months of previous cleaning experience
Working knowledge of cleaning equipment, supplies, and chemicals used
Excellent customer service skills
Have interpersonal; skills to deal effectively with all business contacts
Professional appearance and demeanor
Work varied shifts, including weekends and holidays
High school diploma or equivalent
Able to effectively communicate in English, in both written and oral forms

Preferred:
Bilingual
Previous experience working in a similar resort setting

CERTIFICATES, LICENSES, REGISTRATIONS:
Culinary Union Referral
PlayLV Gaming is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PlayLV Gaming will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.