Wireless Retail Sales Associate

Sprint by Wireless Lifestyle - Ontario, OR (30+ days ago)2.8


Enjoy being around people? Love working with fun and exciting technology? As a member of our retail sales team, this is what you do every day! As a Retail Sales Associate at Wireless Lifestyle you are the FIRST point of contact, the Go-To person, the Provider of knowledge and solutions to our customers. Whether delivering product information, helping to diagnose a phone issue, completing a simple bill pay transaction or completing a sale with an excited customer, you connect people and businesses to the products and services that fit their wireless lifestyle!

ESSENTIAL FUNCTIONS OF THE POSITION:
  • Greet incoming customers; establishing the customer experience upfront
  • Meet and exceed key performance objectives including monthly sales goals
  • Determine solutions and options for customers based on personal or business wants and needs
  • Participate in regular outbound activities that promote new customer activity
  • Complete regular sales and operational store duties, not limited to cleaning, stocking, customer calls,
counting inventory, tag changing, store layout changes
  • Adhere to company policies by ensuring accuracy, completion, and security with all sales and operational
paperwork
  • Complete ongoing training to remain knowledgeable of the wireless industry
  • Maintain high customer service scores
  • Complete diagnostic services and follow up for customers
  • Additional tasks as assigned QUALIFICATIONS:
  • High school diploma, or equivalent
  • Previous retail experience; 6 months preferred
  • Reliable transportation to accommodate immediate or advance notice of presence
  • Flexible schedule of availability to support traditional retail hours that include days, evenings, and weekends
  • Strong communication skills with the ability to read and write the English language
  • Basic mathematical skills; ability to use a calculator
  • Ability to use and operate basic functions of a computer
  • Excellent organizational and problem solving skills
  • Ability to multi-task in a fast-paced environment