Department Manager

McDonalds - Quincy, MA (30+ days ago)3.6


Description- McDonald's DM (Department Manager) is a position critical to the success of our restaurant's. The DM is in charge of one major part of our operation (Kitchen, People, or Guest Service) and is responsible for achieving positive results in their department on a regular basis through consistent coaching, delegating, and work ethic.
Note: There are 3 different levels of Department Management- DM1, DM2, and DM3. A DM1 has completed McDonald's specific certification through Campus and has the knowledge of running one of the three departments A DM2 is certified in two of the three departments, and a DM3 has knowledge and experience all 3 departments.

Requirements- McDonalds experience recommended (at least 12 months McDonalds Management), flexible availability, self motivated, great people skills, ability to be a leader through delegation and follow up.

Pay- Starting between $14.00-$20.00 *Rates based on a variety of factors*

Benefits include:
Competitive Bonus Program for eligible employees
50% meal discount at the store level and 30% discount nationally at participating McDonalds
Free Uniforms
College Tuition Assistance Between $2,000- $3,000 Per Calendar Year
FREE High School Diploma Program
No Cost/Low Cost College Degrees through certain online technical institutes
Free Education Advising
Highly Competitive Medical/Dental/Eye/Life Insurance
Management Training Program
Paid Time off Program for eligible employees
Discounts to Every day Essentials. movies tickets, department stores, etc
Discounts to Child Care Centers
Discounts to phone Plans
Friendly work environment with growth opportunity
Employee events and celebrations
Learn skills you can use throughout your career and beyond Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.

The Kitchen Department Manager’s responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department Manager’s responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.