Job Summary
We are seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will have a passion for customer service and creating a welcoming environment for guests at our resort.
Duties
- Greet guests upon arrival and provide them with information about the resort and its amenities
- Assist guests with check-in and check-out procedures
- Answer phone calls and direct them to the appropriate department
- Handle guest inquiries and resolve any issues promptly and courteously
- Process reservations and cancellations accurately
- Maintain a clean and organized front desk area
Experience
- Previous experience in customer service, guest relations, or hospitality is preferred
- Knowledge of hotel management systems and phone systems is a plus
- Excellent communication skills with a focus on phone etiquette
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving skills
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Monday to Friday
- Morning shift
- Nights as needed
- Night shift
- Overnight shift
- Rotating weekends
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Fenton, MO 63026 (Required)
Ability to Relocate:
- Fenton, MO 63026: Relocate before starting work (Required)
Work Location: In person
