On-Call Administrative Assistant

Western Michigan University Homer Stryker M.D. School of Medicine - Battle Creek, MI3.4

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Western Michigan University Homer Stryker M.D. School of Medicine is seeking a On-Call Administrative Assistant within our Family Medicine Residency Program in Battle Creek. Responsible for providing a variety of entry-level administrative duties. Exhibits a wide range of knowledge and skills of organizational policies and procedures. Demonstrates customer service principles and practices. Directly leads and supplies information to the general public, clients and customers. Ability to apply communication skills verbally and in writing to all inquiries. Effectively able to problem solve administrative problems and inquires. Proficient in grammar, composing, editing and proofreading various documents. Acquires knowledge to implement departmental administrative practices.

Responsibilities
Answers and directs all incoming calls.
Welcomes and directs visitors to the organization.
Provides administrative assistance responsibilities. Including retrieving mail daily, scheduling and coordinating meetings upon requests.
Responsible for setting up meetings prior to arrival, developing meeting agendas, attending meetings, preparing and distributing meeting minutes.
Works on assignments which are routine in nature, requiring limited judgment.
Consults with supervisor on difficult issues.
Supports event planning for department, under direct supervision.
Sorts and distributes department mail.
Responsible for departmental communications.
Maintains equipment and reports any malfunctions.
Supports and assists with department interview and orientation process for new staff. Including scheduling of interviews, creating specific orientation manuals, maintaining employee records and training requirements as required by accrediting bodies.
Organizes and maintains required forms for specified department, as required by accrediting agencies.
Assists with maintaining portal pages, department documents and updates digital signage.
Organizes and maintains department files electronically and by paper.
Availability to work occasional overtime on weekends or evenings to complete time sensitive projects.
Acquires knowledge for new technology and policy/procedure revisions.
All other duties as assigned.
Qualifications
Associates Degree preferred, plus minimum of a year or more administrative assistant or relate.
Knowledge and proficiency in word processing and file management using Microsoft Office and other software required by the department.
Knowledge and proficiency in grammar and spelling skills.
Ability to effectively communicate with others verbally and in writing.
Knowledge of administrative and clerical procedures.
Knowledge of customer service principles and practices.
About Western Michigan University Homer Stryker M.D. School of Medicine

As one of the newer US medical schools, WMed is an exciting environment to pursue an academic career. The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching hospitals, Ascension Borgess Health and Bronson Healthcare. The medical school is a private 501(c)(3) nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. WMed is fully accredited by the Liaison Committee on Medical Education (LCME) and also by the Higher Learning Commission (HLC). The inaugural medical student class graduated in 2018 after completing an innovative, patient-centered four-year curriculum that prepares them to be exceptional clinicians, leaders, educators, advocates, and researchers of tomorrow. There are more than 200 residents and fellows in ten residencies and three fellowships accredited by the Accreditation Council for Graduate Medical Education (ACGME). WMed has Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education (ACCME). The School of Medicine Clinics are housed in a modern 60,000 square foot clinical building on the Oakland Drive Campus and are accredited by The Joint Commission with recognition by the National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home. The 350,000 square foot educational building on the W.E. Upjohn M.D. Campus located in downtown Kalamazoo underwent a $78 million renovation and expansion project including two laboratory research floors and a state-of-the-art Simulation Center that is accredited by the Society for Simulation in Healthcare. The Innovation Center on the Parkview Campus is a life science, technology, and engineering incubator serving the earliest startups to maturing companies with laboratory, office and conference space, access to core scientific equipment and expertise, and a wide range of support services.

Kalamazoo is a wonderful and vibrant city, located midway between Chicago and Detroit. It is a short distance from Lake Michigan, and home to two nationally ranked institutions of higher learning, Western Michigan University and Kalamazoo College. Kalamazoo is known for its community focus and emphasis on access to quality education at all levels. The Kalamazoo Promise is a nationally renowned program in which graduates of Kalamazoo Public Schools receive free tuition to attend public and private colleges in Michigan. Kalamazoo and Michigan provide extensive entertainment and recreational activities, including opportunities to enjoy the outdoors, unique restaurants and shops, and a strong culture supporting the arts.