Assistant Office Manager
Mental Health and Psychiatrist
Position: Full time
Salary: $45,000
Benefits: Medical, Dental, Vision Insurance; 401K; PTO
Beverley Mack Harry Consulting Services Inc. (BMH) is a New York State certified mental health clinic that is located Central Brooklyn. BMH provides individual, group and family psychotherapy, psychiatry and medical services to the African Caribbean and African American population. Since 1990, this agency has successfully provided culturally sensitive mental health services in a caring environment to the community.
BMH is seeking:
- a dynamic, energetic, personable professional who uses independent judgment to resolve administrative problems; assist our clinical staff in providing professional and compassionate care to our clients; create and maintain a professional, yet friendly working environment for support staff, providers, and patients.
- Excellent and managerial and organizational skills.
- In addition, develop and implement the medical psychiatrist unit billable rates and outpatient’s schedule and recommend areas of improvement.
Duties
- Manage overall administrative activities for fluid office operations
- Oversee Intake coordinator and compliance
- Develop and implement policies and procedures to improve mental health/ and psychiatrist unit functions along with our Intake Team
- Coordinate and oversee patient scheduling for medical and psychiatrist unit
- Monitor patient contact rates for medical and psychiatrist unit
- Assess mental health and psychiatrist unit client contact rates and implement strategies for improvement as needed
- Collaborate with all clinical and administrative staff to develop excellent financial performance.
- Oversee, monitor and resolve billing issues with the billing department
- Monitor patient satisfaction
- Monitor and resolve patient concerns
- Make decisions that would resolve and benefit patients and staff
- Assist with marketing and event planning for medical and psychiatrist unit.
- Supervise and delegate as needed
- Create and submit monthly productivity reports for medical and psychiatrist unit to CEO
- Oversee billing for medical and psychiatrist unit
Qualifications
Minimum 3-10 years’ experience working in an Article 31 mental health facility as a manager
Certificates in medical billing, administrative (preferred)
Experience with EMHR system (preferred)
Excellent writing and software skills to create emails, reports other correspondences
Excellent interpersonal and oral skills when representing the company both within the office and with the community at large
Job Type: Full-time
Pay: $38,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Family leave
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Work Location: In person
