SENIOR PUBLIC INFORMATION ASSISTANT

Los Angeles County Department of Human Resources - Los Angeles, CA4.2

Full-time$54,000 - $70,000 a year
EducationSkills
DEPARTMENT OF HEALTH SERVICES

EXAM NUMBER:
Y1599A

TYPE OF RECRUITMENT:
OPEN COMPETITIVE JOB OPPORTUNITY

FIRST DAY OF FILING: October 1, 2018 at 8:00 a.m.(PST)
UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE

DEFINITION:
Disseminates information to the public through the various communication media either as the sole information representative of a department or as one of the information representatives of the Department of Health Services which provides public information services for various County departments and for the Board of Supervisors.

ESSENTIAL JOB FUNCTIONS:
Develops and maintains an outlet through radio and television stations for announcements of departmental activities and service and develops material to be presented.

Writes publicity releases and feature articles on various phases of departmental activities.

Speaks or arranges for speeches to be given by departmental personnel before various organizations, clubs, and groups on specific or general departmental functions.

Arranges for radio and television appearances for departmental personnel and prepares materials for their use.

Contacts and works with representatives of other agencies, both public and private, in disseminating information concerning departmental services and activities with the ultimate goal being maximum public utilization and benefit of departmental services.

Arranges press conferences to promote public understanding of the programs administered by the department.

Prepares unreviewed correspondence in reply to inquiries, general complaints, and suggestions relative to the department's programs and consults with professional and technical staff members for pertinent facts and information.

Composes a variety of general and special information pamphlets concerning various phases of departmental operations for distribution to the public.

Plans layout and writes content of department's newsletter.

Attends special events of the department to cover said events and to represent the department.

Encourages and assists reporters and magazine writers in the development special features and in the dissemination of information regarding the department.

Reads technical and trade magazines, papers, and legislative bills for items of interest to or affecting the department.

Attends Board of Supervisors meetings to obtain information of interest to the department.

Obtains news items through interviews with departmental staff or by visiting departmental facilities and conducts research at libraries for additional information as necessary.

Attends departmental staff meetings to obtain information on proposed activities and programs.

Recommends to departmental staff methods for the presentation of information.

REQUIREMENTS:MINIMUM REQUIREMENTS:
Graduation from an accredited college* -AND- Two (2) years experience in the dissemination of information to the public including the writing and placing of news releases and feature articles for the various communication media. One additional year of the required experience will be accepted for each year of college.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

DESIRABLE QUALIFICATIONS:
Experience working with Adobe Photoshop or Illustrator
Experience working with Windows Movie Maker

Special Requirement Information:
  • In order to receive credit for any college course work, or any type of college degree, such as a Associates's degree, Bachelor's degree, Master's degree or for completion of a certificate program, certificate or license, you MUST include a legible photocopy of the official diploma, official transcripts, official letter from the accredited institution which shows the area of specialization; or official license or certificates with your application within 15 calendar days of filing online. Applications submitted without the required degree or evidence of licensure and/or certification will be rejected as incomplete.
ADDITIONAL INFORMATION:EXAMINATION CONTENT:
This exam will consist of an evaluation of experience based upon application information and desirable qualifications weighted 100%.

CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THIS EXAMINATION IN ORDER TO BE ADDED TO THE ELIGIBLE REGISTER.

ELIGIBILITY INFORMATION:
Applications will be processed on an "as received" and those receiving a passing score will be promulgated to the eligible register accordingly.

The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation.

NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.

SPECIAL INFORMATION:
Appointees may be required to work any shift including evenings, nights, weekends and holidays.

VACANCY INFORMATION:
The resulting Eligible Register will be used to fill vacancies throughout the Department of Health Services as they occur.

APPLICATION AND FILING INFORMATION:
APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED.

Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website.

All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.

Utilizing VERBIAGE from the Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.

This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

NOTE: If you are unable to attach the required documents, you must e-mail the documents to the exam analyst at AShaboyan@dhs.lacounty.gov within fifteen (15) calendar days of filing online or your application will be rejected. Please include the exam number and the exam title.

SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

DEPARTMENT CONTACT:
Ani Shaboyan, Exam Analyst
AShaboyan@dhs.lacounty.gov
Phone: (323) 914-8251
Fax: (323) 869-0942

ADA COORDINATOR PHONE:
(323) 914-7111

CALIFORNIA RELAY SERVICES PHONE:
(800) 735-2922