District Manager - AUS

Aramark - Hayward, CA (30+ days ago)3.6


Overview:
About Aramark
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Description:
Aramark Uniform Services (AUS) provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, AUS works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. AUS operates from over 200 locations nationwide.

Responsibilities:
Establish and maintain outstanding customer service within assigned geographic area
Recruit, select, hire, develop and educate Route Sales employees
Effectively manage district’s top 100 accounts through Quality Control Monitoring
Aid in conducting evaluations of staff to provide feedback on their overall performance, growth and customer service skills
Create a pervasive sales culture that fosters a strong brand orientation and supports achievement of sales objectives
Proactively follow up on accounts in jeopardy and lost accounts
Identify growth areas and retain 100% of the district’s customers
Make direct service calls and resolve service concerns expeditiously
Maintain close coordination with production department regarding service and customer issues
Perform route observations weekly
Partner with sales organization to identify areas of growth

Qualifications:
High School Diploma or equivalent; Bachelor’s Degree preferred
Two years of service and route-based industry experience, with proven track record for growing accounts
Operate a Step Van or similar vehicle
Previous P&L accountability and/or Contract-Managed service experience preferred
Strong interpersonal, analytical, communication and customer service skills
Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance
Solid computer skills including working knowledge of MS Office software
Open to relocation for advancement opportunities
Successful completion of Criminal Background, Motor Vehicle Record, and Drug Screen checks

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran