Family & Youth Services Coordinator

The Housing Authority of the City of Goldsboro - Goldsboro, NC

30+ days ago

Under the general supervision of the Family & Youth Services Coordinator assists in the development and implementation of programs and services to help families and individuals help themselves through direct services, collaboration and advocacy. The Family & Youth Services Coordinator should be knowledgeable of the youth support services in the community and is required to exercise a considerable amount of independent judgment and decision making. Duties include but are not limited to the following:

  • Responsible for implementing plans, designs, organizing, and coordinating activities and events for at-risk program participants of various age groups to foster program goals and objectives.
  • Communicates and promotes the Agency’s programs on services and requirements on the phone, in person, and through home visits, as appropriate, and explains procedures and program processes or makes referrals to other community agencies.
  • Identifies or assists in identifying problems and needs of community youth and their families and takes appropriate action to render assistance.
  • Generates and maintains all required records, reports and statistical data for programs.
  • Develops trusting relationships with both youth and their families.
  • Conducts preliminary interviews with participants or referral sources to secure pertinent data.
  • Provides consultations on individual cases in conjunction with the initial referral sources (i.e. parent, teacher).
  • Establishes crises intervention plan for any participant at risk and refers participants to appropriate support services.
  • Designs, develops and implements educational youth programs or positive alternative activities for youth and their families.
  • Assist participants in developing social and life skills through positive role modeling and learning activities.
  • Prepares participant referrals and prepares and submits reports to supervisor.
  • Partners with community organizations to provide enrichment and cultural diversity activities.
  • Works in conjunction with school district principals, faculty and staff to strengthen professional relationship between the agency and schools.
  • Create and maintain effective relationships with local and regional organizations to obtain funding and support.
  • Demonstrate leadership to build a strong community relationship within a changing culture and environment.
  • Demonstrate good judgement in exercising the day to day issues with the participants.
  • Provides support and encouragement for at risk youth to meet the challenges of adolescences to adulthood to achieve their full potential.
  • Interviews and assess the needs of youth program participants to enable balanced planning of programs to meet individual needs in terms of educational, and life skills, personal and recreational development, and behavior modification necessary to achieve success at school, in family relationships, and in future employment.
  • Advocates and follows-up on issues related to school stability, enrollment, transfer withdrawal of for disproportionately low-income students.
  • Collaborates with Resident Services Supervisor to implement school-specific initiatives and activities to improve on-track, attendance, and graduation rates and reduce dropout rates.
  • Maintain accurate records (confidential and non-confidential) of all contacts with various groups, support personnel, and agencies in the community for providing an update reference and audit trail of services provided.
  • Identify students with special education needs who have dropped out or are at risk of dropping out of school for the purpose of providing assistance to help students meet academic requirements for graduation.
  • Identifies current and ongoing activities by local, state, and federal entities addressing youth problems. Coordinates the Agency’s youth efforts with those of other local, state, and federal entities and seeks their assistance wherever possible.
  • Provides direct services to youths through informal counseling and participation in structured educational, recreational, and/or vocational workshops and training programs.
  • Performs informal counseling and mentoring and functions as liaison, and in some cases, a youth advocate, with young persons, families, schools, and a variety of youth services agencies and individuals.
  • Monitors results of programs and prepares and maintains written records and periodic reports on progress related to program activities, individual cases, and the Agency’s overall drug elimination and crime prevention programs.
  • Monitors and supervises youth, teens, and children, by maintaining order and ensuring safety.
  • Conducts recreational and educational activities such as sports, games, violence prevention, drug prevention, and other special events for program participants.
  • Prepares news releases, flyers, newsletters and posters for activities or programs and contacts outside community agencies to increase public awareness.

Education and Experience

Bachelor’s degree from an accredited college or university in Education, Psychology, Social Work or other closely related field and three (3) years of progressively responsible program management, grant funding, social services, community services, and/or housing-related work or closely related responsibilities.

Must be certified in CPR and First Aid within six (6) months of hire date.

Job Type: Full-time

Salary: $33,238.00 to $38,521.00 /year


  • Program Management: 3 years (Required)


  • Bachelor's (Required)


  • CPR & First Aid (Preferred)

Work authorization:

  • United States (Required)