iMobile is currently looking for a proven and motivated Store Manager to maximize sales and profits for their store in Baltimore, MD!
We are looking for a results driven and career minded Retail Store Manager to lead and direct all activities required to achieve all store goals. If you have superior leadership skills, operational excellence and can increase sales and profitability while managing a dynamic sales team, this could be the position for you!
Sprint Preferred Retailer committed to providing superior customer service. iMobile has store locations across 16 states and employs over 800 employees.
DESCRIPTION OF DUTIES:
Responsible for day to day operations
Direct supervision of retail store employees including, job descriptions, interviewing, training, scheduling, performance reviews
Hold team accountable for production and quality
Coordinate sales promos and merchandising
Fully knowledgeable on all retail systems and procedures
Conduct ongoing recruiting and hiring of retail store team members
Utilize customer feedback to reinforce and improve the quality of service and customer satisfaction
Manage staffing levels and create schedules that support customer service and daily operations within budget
Recognize and respond to performance issues, with honest and direct communication, enforcing disciplinary guidelines
Deliver consistently balanced results, drives for financial performance both "top & bottom line"
Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals
Maintain cash control and reviews all sales discrepancies
Monitor inventory in/out on a daily basis
Compute weekly sales reports for management
Flexible times of availability needed: able to work 40 hours or more per week, must work a majority of Saturdays and busier customer traffic times, weekends, holiday, etc when needed
Minimum three years of retail, customer service management or related experience and/or training Management of Wireless retail store or other wireless products
Must have prior sales experience, preferably in wireless
Experience in an environment requiring multi tasking
Experience in improving customer service, teaching customers about products, improving inventory system efficiency, and/or improving processes is essential
Experience in employee management and ability to get measurable results
Managers have a great deal of freedom to manage the organization and must be a self-starter with a "whatever it takes" mentality
Successful Managers should be innovative self starters with the ability to see the big picture while not losing touch with day-to-day operations
A strong work ethic, enthusiastic personality, self-confidence and intelligence
Must be able to pass background check