Employee Benefits Investigator

US Department of Labor - Atlanta, GA

Full-time | Part-time

The Employee Benefits Security Administration (EBSA) is responsible for planning, directing, and administering a program of enforcement and a program of outreach, education and assistance to ensure maximum compliance of employee benefit plans and their service providers throughout the geographical jurisdiction of the Region with the Employee Retirement Income Security Act of 1974 (ERISA). This position is located in Atlanta, GA.


Plans, conducts and coordinates civil and criminal investigations of large and varied employee benefit plans, service providers, trust departments, and other financial entities having relationships and conducting transactions with the plans. Determines areas of coverage for each investigation and the general investigative approaches to be taken. Conducts, or oversees the conduct of interviews to determine the fiduciary conduct of officials associated with the plan, the prudence of financial investments, the propriety of specific transactions, and whether the Plan is administered and operated in accordance with the provisions of ERISA. Applies and interprets applicable provisions of ERISA as well as the applicable provisions of related Federal and State civil and criminal statutes. Develops and prepares, or coordinates the preparation of, comprehensive and well-documented reports, work papers and analyses, which present findings, cite applicable ERISA violations and related statutes/regulations, and substantiate conclusions. Facilitate voluntary compliance arrangements and serve as a technical resource in negotiations with plan officials, fiduciaries, attorneys, to secure voluntary compliance in obtaining monetary restitution or seeking other appropriate remedial action. Develops written recommendations for formal agency approval of voluntary compliance, referral for litigation, case closing, or further agency actions. Provides litigation support to, and works closely with, the legal staff of the Department's Office of the Solicitor (SOL) or Department of Justice in preparing cases for litigation and developing documentary evidence.

This position is inside the bargaining unit and additional selection(s) may be made from this announcement.

Travel Required

50% or less - Investigations may involve traveling up to 50% of the time in any twelve-month period. Travel will normally be within the assigned geographic area; however, it may include any state as defined in Section 3(10) of ERISA.

Supervisory status


Promotion Potential

12 - This position is at the Full-performance level (FPL).

Job family (Series)

1801 General Inspection, Investigation, Enforcement, And Compliance Series


Conditions of Employment
U.S. Citizenship. Must be at least 16 years of age.
Requires a probationary period if the requirement has not been met.
Requires a valid drivers license.
Appointment to this position may require a background investigation.

Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection.

Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.

Reference the "Required Documents" section for additional requirements.



Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-11, in the Federal Service.

Specialized Experience is: experience which equipped the applicant with the particular knowledge, skills, and abilities, to perform successfully the duties of the position.

Experience as a compliance inspector, examiner, auditor, analyst, planner or investigator whose work related to the field of employee benefit plans and/or Federal and/or state financial regulatory statutes and the responsibilities described under "Position Duties and responsibilities."
Experience in closely related occupations involving specialized work directly involved in assessing or assuring finance related regulatory compliance such as auditing firms in the financial services industry provided the experience clearly demonstrated the application of (1) knowledge of the laws, regulations and administrative procedures involved in assessing and assuring compliance and (2) skill in the use of techniques and methods for the identification and correction of regulatory violations.
Professional legal work, a substantial portion of which required interpretation of Federal laws and legal requirements concerning health and pension plans or in such related fields as labor law, taxation, securities, real estate, corporations, trusts, bankruptcy, and investments.
Professional auditing and accounting work that involved determining compliance with Federal and State laws governing health and pension plans, securities, banking, insurance or corporations.
Analysis of Federal laws or regulations, or development of policy involving an employee benefit plan or a related function.

This experience may have been gained in government, pension and health benefit plan administration, or a consulting firm, law firm, actuarial or accounting firm, labor union, health and pension trade association or research service, bank trust department, brokerage firms, insurance companies or investment firm.


There is no substitution of education for experience.

Additional information

DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.

Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Click here for Evaluation details. For Displaced Employees ONLY: if you meet the eligibility requirements for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration for special priority selection. ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a rating score of 85 a numerical rating scheme. Be sure to review DOL Account Eligibility Questions #24 and 27 to reflect that you are applying as an ICTAP/CTAP eligible and submit supporting documentation.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

Oral Communication: Expresses information (for example, idea or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or message) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience.

Interpersonal Effectiveness: Demonstrates interpersonal skills that support an environment in which constructive communications take place.

Technology Application: Uses machines, tools, instruments, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Investigations: Knowledge of investigative principles and techniques; ability to investigate and analyze plan operations and practices, financial transactions, and business arrangements, background information and other evidentiary materials,; ability to draft clear and comprehensive reports including investigative findings and recommendations for corrective actions.

Strategic Thinking: Understands organizational mission and functions; the practices, operations, and concerns of the employee benefit plan industry; and the interrelationships between government and the regulated community.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). Your evaluation may also include a review by an HR Specialist or panel and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

To preview questions please click here.

Background checks and security clearance
Security clearance


Drug test required


Required Documents

Required Documents

The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents.

The following documents are required from all applicants (PLEASE READ CAREFULLY):

ARE YOU A CURRENT OR FORMER FEDERAL EMPLOYEE? If applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, "Notification of Personnel Action” which shows your appointment eligibility for the position for which you are applying. Your SF-50 must identify the highest grade you held on a permanent basis, Pay Plan/Pay Schedule, Series, and Grade/Pay Band, and career status. Multiple SF-50 may be submitted to demonstrate your highest previous rate and eligibility.

  • WARNING: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status. For current DOL employees, an award SF-50 DOES NOT indicate grade and step.
  • Most recent performance appraisal/evaluation signed and dated within 18 months is requested by the agency, but will not disqualify candidates if not submitted. If not submitted during the application process, one may/will be requested at the time of the interview if the opportunity is extended. Applies to current and former Federal employees.
  • Land Management Eligibles: a copy of your most recent Notification of Personnel Action (SF-50 or equivalent) proving your eligibility for appointment under the Land Management Workforce Flexibility Act. This service must have been performed in the competitive service, under a time limited appointment in a Land Management Agency, as defined by P.L. 114-328. For more information, click here.
The following documents are required if applicable:
  • Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP/CTAP Eligibility.
  • DD-214 - verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing character of discharge (ex. Member Copy 4 and 2 are acceptable vs. Copy 1 which is not acceptable to adjudicate veteran's preference)
  • Special/Non-Competitive Appointing Authority Documents - Applicants who are eligible for consideration, and wish to be considered, under one of the following non-competitive hiring authorities must submit appropriate documentation (click on the links below to see the documentation requirements):
(a) Persons with Severe Disabilities (SCHEDULE A)
(b) 30% or More Compensably Disabled Veterans (DAV)
(c) Former Peace Corps Volunteers (PCV) OR Current or Former Peace Corps Employees (PCE)
(d) Military Spouses (MISP)
(e) Other

  • Cover Letters are not mandatory and will not be used to verify experience, but may be submitted
Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.