- Communication Skills
- Property Management
- Microsoft Word
- Microsoft Powerpoint
This is a Position Based Test administered in accordance with Civil Service Rule 111A.
Applicants are encouraged to apply as soon as possible as this announcement may close any time after 5:00 p.m. on December 20, 2019.
SFO is a world-class, award-winning airport that serves nearly 58 million passengers annually. SFO offers nonstop flights to 51 international cities on 43 international carriers. The Bay Area's largest airport also connects nonstop with 86 U.S. cities on 12 domestic airlines.
SFO’s mission is to provide an exceptional airport in service to our communities, and its core values are safety and security, teamwork, excellence, and care. The airport is committed to redefining air travel by providing the highest level of service to our guests.
The Airport, an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer. For more information, visit www.flysfo.com and watch this video about careers at SFO.
The 9255 Airport Economic Planner – Senior Principal Property Manager reports to the Airport Director of Revenue Development & Management of the Business and Finance division at the San Francisco International Airport and performs a variety of functions related to the Airport’s property management and business development programs, financial and economic business planning, development and management, and may supervise professional and support staff.
The essential functions of this position include:
Develops, implements, and manages the Airport concession program with an emphasis on retail sales, food & beverage, and passenger services for all terminal spaces and the rental car facility to maximize Airport revenue and provide opportunities for small businesses.
Develops, implements and processes proposals of use, bid packages, leases, permits and other documents related to property and concession rentals.
Manages staff to ensure the accomplishment of department mission and goals.
Assists with space planning for future concessions facilities by analyzing sales trends, customer behavior and passenger flow, and determining the value of concessions space and the ability of the City to lease the space.
Develops and implements tenant relocation and future space allocations.
Negotiates leases, amendments and contracts for use of Airport space.
Presents proposals for space use to management and Airport Commission, coordinating with other Airport staff on tenant issues, and working with other government entities as required.
Supervises staff in ensuring tenant compliance with contract terms, coordinating tenant maintenance and construction issues, and negotiating daily property issues.
Supervises maintenance of office records, including leases and other contracts, insurance documents, deposits/letters of credits, tenant reports and payments, drawings, specifications, and change orders.
Comprehends, develops and accomplishes operational and revenue goals for the department; ensuring those goals are in line with the goals of the Airport.
Coordinates and defines deadlines for projects and ensuring those deadlines are met.
Assesses the impact (operation, revenue and political) that specific projects/assignments/requests may have on other inter-or-inner-departmental projects and assignments, and taking appropriate action.
Negotiates with and often directly managing larger, more complex accounts and/or tenants.
Performs related duties as required.
Possession of a Bachelor’s degree from an accredited college or university in Accounting, Administration, Airport Management, Business, Economics, International Relations, Public Administration or a closely related field; AND
Five (5) years of verifiable and recent professional experience leasing and/or managing a retail or mixed use (retail, food and beverage, and office) property, including financial analysis of the operation; space planning; concept development and marketing; lease development or management; tenant interface; and day to day operations.
Education substitution: Additional qualifying experience as described above may be substituted for the education requirement on a year for year basis for up to two (2) years. (One year of work experience is equal to 30 semester or 45 quarter units).
Note: Residential property management experience is not qualifying.
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.
Four (4) years of experience managing concession contracts and/or leases at a large public facility (e.g., airport, shopping center).
Experience with conducting a Request for Proposals, Bids Process, or Commercial Leasing.
Excellent oral and written communication skills.
Experience with Microsoft Word, Excel and PowerPoint.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.
How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
Select the desired job announcement
Select “Apply” and read and acknowledge the information
Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103, or the Airport Commission Human Resources office at 710 N. McDonnell Road, 3rd Floor, San Francisco, CA 94128.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Charlene Cun, by telephone at 650-821-2018, or by email at email@example.com.
Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.
Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.