The Worldwide Commercial Business HR team offers a uniquely challenging and rewarding opportunity for an experienced global HR leader to lead the organization and people agenda for the Enterprise Commercial, Public Sector and Customer Success organizations for Microsoft. This role is accountable for developing and overseeing the execution of the full people and organizational effectiveness agenda, in partnership with client business leaders. This person understands the client’s business priorities and identifies key strategic organizational talent priorities that integrate with and support the achievement of the business goals. This is a people manager role which contributes as part of the WCB HR leadership team and leverages a global community of local HR resources who comprise a virtual workgroup focused on execution of the org and people plans
Business goals across the three organizations include:
- positioning Microsoft as an Industry thought leader and transformation partner in our priority industries, leveraging the power of Microsoft Cloud solutions and services
- driving success in our largest digital transformation deals for Microsoft’s largest customers
- ready and enable a world class sales, consumption-driven, customer obsessed organization
- integrate customer satisfaction into all businesses everything we do
- creating an environment where people bring their best
Specific responsibilities for this role, in partnership with the HR team who report to this role, are to:
Collaborate with business leaders to identify business priorities and leverage our HR People Plan to build consistency across the company. Ensure alignment of the people plan, people programs, and tools with business strategic goals, and advise on the development and implementation of the holistic people plan for the organizations you support.
Support and guide the business Leadership Teams on their business and culture transformation journey. Coach LT on bringing cultural attributes and leadership principles to life. Guide LT through ongoing business evolution and changing ways of working.
Facilitate leadership effectiveness. Diagnose current state LT effectiveness with the business at the leadership level, and work with business leaders, HR leaders, and in-house consulting resources to design and implement solutions. Provide executive coaching to leaders and leadership teams.
Identify, diagnose, and work with leaders and HR team to address key workforce opportunities such as retention, performance management and differentiation, employee readiness, overall manager capability, and other talent and organizational priorities.
Lead improvements in and enhancements to employee satisfaction and engagement and organizational health and effectiveness of the client organizations. Instill advanced change management effectiveness capability throughout the organization to make the most of organizational assets and strategic decisions.
Identify and predict current and future talent needs and influence the design and implementation of strategic talent management solutions building critical capabilities needed for the future. Lead the partnership with Diversity and Inclusion to develop diversity and inclusion plans for a business and drive vital programmatic efforts.
Advance and drive diversity & inclusion efforts for the businesses by interpreting the organization’s D&I plan and creating implementation plans.
Provide leadership in driving the HR agenda and building community across a virtual global team of HR Managers.
The skills and qualifications which are critical for success in this position are:
High degree of business acumen and people acumen/insights, and ability to influence business leaders at an executive level.
Success in people management and organizational leadership; strong values based leadership who models the MS leadership principles.
Proven ability to develop trusted advisor relationships with senior executives, along with proven executive coaching capabilities.
Demonstrated success in leading others through change in a complex, matrixed, and global business environment.
Depth in organization development/effectiveness and strong systems thinker.
Exceptional written and oral communication and group presentation skills.
Strong analytical capability to identify systems strengths and weaknesses, and use data to illuminate insights to drive action.
Experience partnering with wide network of clients and across HR to deliver effective business solutions.
Qualifications include a minimum of 8 years of directly applicable HR experience.
BS/BA degree required, MBA or advanced degree in HR preferred.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.