Essential Duties and Responsibilities:
The Fleet Manager is responsible for all communication and management of trucks and drivers assigned to their board. All duties and responsibilities are aligned with Production, Retention, On-Time Service and Safety.
-
Maintain accurate driver information in TMS e.g. ETA’s, PTA’s, RDO’s, Time Off Requests, etc.
-
Check-call EVERY truck multiple times per day to assist with compliance in all aspects of Production, Retention, On-Time Service and with Safety being our first priority
-
Develop positive rapport and relationships with drivers through effective satellite and verbal communication
-
Coach drivers and help them manage their time to continually improve daily and weekly mileage and service performance
-
Continually be aware of and interact positively and professionally with drivers
-
Communicate shop needs to maintenance in a timely manner with diligent follow-up
-
Identify and resolve swaps needed on board
-
Act as the voice of the driver and interact professionally with Load Planners and Customer Service Representatives
-
Communicate and work as a team player with all departments e.g. Maintenance, Safety, Recruiting, etc.
-
Provide prompt notification to Load Planners and Customer Service Representatives as issues arise
-
Assist other driver managers with swaps needed and be able to cover for them in absence.
-
Maintain compliance with all applicable company policies and procedures
-
Work closely with safety and counsel drivers as needed regarding HOS and safety violations