Front Desk Agent

Holiday Inn Express & Suites - Brattleboro, VT

Part-time

This position is responsible for providing superior customer service at all times. You will assist guests with check-ins/check-outs, resolve guest complaints; assist guests in all inquiries in connection with hotel services, in-house events, directions, local attractions, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.

  • Must be an outgoing, positive, friendly person.
  • Must be able to work a flexible schedule including nights, weekends and holidays.
  • Previous customer service experience preferred.
  • Previous hotel experience a plus, but not required.
  • You must be able to pass a thorough background check as well as be drug-free.

Job Type: Part-time

Salary: $12.00 to $15.00 /hour

Experience:

  • Front Desk: 1 year (Preferred)
  • hotel: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Hours per week:

  • 10-19

Typical start time:

  • 3PM

Typical end time:

  • 11PM

Schedule:

  • Weekends required
  • Holidays required