WHO WE ARE
Established in 2011, we are a leading lifestyle brand and progressive retail concept that’s celebrated globally for its ability to tell stories, evoke nostalgia and connect product to the passion it’s woven with. Now in its eleventh year of business, we have in-house apparel lines for men, women and children, an ice cream parlor in every flagship, a full-service restaurant and a retail footprint in three continents.
Born and raised in Queens, New York, our Founder rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company’s chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the brand’s CEO and Creative Director, he is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for.
About the job
The Technical Product Manager is responsible for devising complex, cross-functional systems, technology and procedures to enable the success of the business. This can include procuring and managing the day to day relationship with 3rd party vendors, or capturing requirements, and implementing new custom technology using internal and external system integrators. The Product Manager is assigned multiple challenging categories, with significant impact to the business.
Responsibilities:
Work with cross-functional stakeholders to better understand their category of the business, as well as the opportunities for growth
Document learnings, and present potential solutions, the costs associated with the solutions, and the expected timelines for implementation
Implement the approved solutions
Build independently using pre-existing tooling, systems and tooling
Collaborate with pre-existing system integrators and developers to design custom technology
Procure a 3rd party vendor to implement, configure and operate tooling
Present in-progress designs, mock-ups or demos to the relevant stakeholders to ensure that the solution remains aligned to their needs
Understand, measure and track KPIs related to the business to ensure that newly implemented solutions are improving team results
Delegate appropriate tasks and features to Associate Product Managers and Product Managers
Align cross-functionally to ensure that projects aren’t impeding other parts of the business, and that expectations are being managed appropriately
Special Projects:
Work closely with legal to shepherd a 3rd party vendor agreement through the procurement process
Provide mentorship and coaching to other Product Managers, Associate Product Managers and stakeholders within the business
Demonstrate and present systems and technology to senior leadership and the executive
Use strong product and technical understanding to prioritize budget spend to deliver product completion. Oversee, audit, development budget and hours through invoice review
Advocate positioning of strategic priorities to leadership and partners regarding projects moving into development/implementation stages
Experience:
Skills:
Expert in SQL (MySQL, MSSQL, PostgreSQL) or other Database Querying Languages
Adept understanding of API design and connectivity
Agile Product Management Software - JIRA, Asana, Monday
Experienced, confident written and verbal communicator
Accomplished facilitator and stakeholder manager
Nuanced understanding of retail/e-commerce operations and finances
