HR Service Center Representative

Novant - Winston-Salem, NC3.7

This key position serves as the central point of contact for all team members and external customer’s HR inquiries. This includes inquiries related to policies, procedures, and processing.

This is a 6 month temporary position.


Education: High school diploma required. Associates degree preferred.
Experience: At least one year of experience in human resources required.
Additional skills required: Thorough knowledge of customer service and administrative support tools including oral communication, listening, and writing skills are needed. Complex problem-solving skills, attention to detail, and good decision-making ability. Able to work effectively on multiple assignments concurrently. Ability to recognize, handle, and protect sensitive/confidential information. Ability to relate to a diverse group. Microsoft Office and HR Technology experience required as well.
Additional skills preferred: PeopleSoft, API and Service Center experience preferred.
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".