Perinatal Case Manager

Kent Sussex Community Services - Dover, DE



Under the general supervision of a Registered Nurse, is responsible for provision of substance abuse and mental health counseling in the course of providing integrated treatment, case management, outreach and prevention service to persons who at risk with or without co-occurring substance abuse/dependence and mental health conditions. All treatment is implemented within the framework of established evidenced based protocols using the Assertive Community Treatment (ACT) model as a core conceptual framework. This position is also responsible for the provision of clinical services to include screening, assessment, and counseling for clients presenting with primary substance abuse/dependence and/or co-occurring mental health disorders; or those presenting with primary mental health disorders or and/or co-occurring substance abuse/dependence. Participates in community education and prevention activities.


  • Employees work will be intellectual and varied in character and of a nature that it may not always be accomplished according to a fixed time schedule.


  • Provides direct service to include individual and group counseling.
  • Provides intensive case management to assist clients in meeting personal, social, health, and economic needs to include, but not limited to, locating, planning, coordinating, monitoring, helping client negotiate the systems, and referral.
  • Responsible for conducting interviews of a sensitive nature with clients that have chronic conditions and who may have multiple service needs which lack systematic access to needed services.
  • Conducts bio-psychosocial assessments and makes Level of Care determinations.
  • Completes all clinical documentations in accordance with program policies and procedures.
  • Completes treatment plans that are based on bio-psychosocial assessments, client inputs and available program services.
  • Implements and follows client centered, strength based assessment and treatment planning in accordance with the agency objectives.
  • Monitors client’s compliance with the recommended treatment interventions.
  • Prepares case reviews and communicates client progress/difficulties/requests to the treatment team in accordance with the program policy.
  • Advocates for the best interest of the client.
  • Makes timely and appropriate referrals for wraparound services, discharges and/or changing Level of Care requests.
  • Maintains a professional rapport with other Social Service agencies. This includes education and consultation with other consumers, families, medical care staff, and all professionals concerning co-occurring medical concerns, substance abuse/dependence & mental health disorders.
  • Provides balanced and effective interventions within individual and group settings.
  • Maintains files pertaining to clients assigned and providing accurate documentation, recording, reporting, and maintenance of up to date client case files.
  • Responsible for and provides 24/7 crisis assessment, intervention and management to include suicide threat, relapse prevention, medical crisis, and / or other crisis intervention related to critical life needs.
  • Facilitates client treatment engagement, participation and completion.
  • Completes documentation necessary for the treatment service payment and /or reimbursement.
  • Required to participate in ongoing education and training for professional development.
  • Requires extensive travel throughout Kent and Sussex counties.
  • Adheres to Delaware Department of Health and Social Services PM46, and the Federal Register 42 CFR, Part 2 – Confidentiality requirements, and 42 CFR, Part 8 – Opioid Drugs in Maintenance and Detoxification Treatment of Opioid Addiction and 45 CFR, Parts 160 and 164 Federal HIPAA Privacy Rules
  • Accepts other related duties as required.


Case Management Program Manager

  • Registered Nurse Supervisor


  • Possess and maintains current knowledge and skill in implementing evidence based counseling methodologies relevant to the population of persons served by the program.
  • Knowledgeable and competent in performing clinical screening and assessment for AOD and mental health conditions or disorders.
  • Knowledge of conflict resolution procedures and de-escalation techniques.
  • Competent in translating Assessment information into Level of Care decisions and treatment plan goals and objectives.
  • Must demonstrate knowledge of pharmacological properties of medications used in the treatment of substance abuse/dependence and mental health disorders.
  • Knowledgeable in the protocols and procedures related to medications used in the treatment of substance abuse / dependence and mental health disorders.
  • Knowledgeable in the skills, techniques, and requirements necessary in the provision of clinical mentoring and clinical records management.
  • Demonstrates competency in the provision of services that have sensitivity and relevance to the age, gender and cultural characteristics of the persons served.
  • Must be culturally competent and knowledgeable of issues involved in diverse cultures among staff and persons served.
  • Must be able to communicate effectively with clients, staff, referral sources and supervisors.
  • Must possess writing skill sufficient to document clear concise progress notes and other aspects of clinical record keeping
  • Knowledge and demonstrated skills in the maintenance of clinical records.
  • Knowledgeable of community resources within the service area.
  • Must be familiar with family and community education and prevention strategies.
  • Knowledgeable and competent in case management techniques.
  • Knowledgeable in 42 CFR, Part 2 and HIPAA.


  • A Bachelor's Degree from an accredited college or university with a major in

chemical dependency, psychology, social work, counseling, nursing or a related field; or

  • Full certification as a certified alcohol and drug counselor (CADC) and/or certified co-occurring disorder professional (CCDP) in the state of Delaware; or
  • Full certification by a nationally recognized body in addictions counseling or co-occurring counseling; or
  • Five (5) years of clinical experience working in the field of substance abuse treatment.
  • Must have a valid driver’s license.
  • Must have own transportation.


  • Must be willing to submit to a criminal background check
  • Must be willing to submit to random drug screens
  • Direct Deposit of paycheck
  • All incumbents are required to demonstrate proficiency in cultural sensitivity and diversity issues
  • Must possess a valid driver’s license and a telephone.


Intermittent sitting, standing and walking. Must be able to occasionally lift fifteen pounds. Must be able to drive between satellite offices within specified geographical area and to attend required trainings.

“In reviewing applicants, there will be no discrimination because of age, color, disability, ethnicity, gender, nationality, race, religion and sexual orientation, marital status, veteran or military status, gender identity, genetic information, or sex, including pregnancy.”



KSCS is committed to a drug free workplace. This position will require a pre-employment drug test and random drug testing during employment.

Job Type: Full-time