Field Service Technician I

Hill-Rom - Mountainside, NJ (30+ days ago)3.7

Field Service Technician I - 18122204

Hill-Rom is a $2.7B leading worldwide manufacturer and provider of medical technologies and related services for the health care industry, including patient support systems, safe mobility and handling solutions, non-invasive therapeutic products for a variety of acute and chronic medical conditions, medical equipment rentals, surgical products and information technology solutions. Hill-Rom's comprehensive product and service offerings are used by health care providers across the health care continuum and around the world in hospitals, extended care facilities and home care settings to enhance the safety and quality of patient care.


Job Responsibilities:
The primary duties of a Medical Equipment Service Representative involve client facing customer service and minor medical equipment repairs.

Responsible for the pick-up and delivery of medical equipment, using a company provided vehicle to customer facilities
Periodically work on an on-call rotation that involves a 24/7/365 operation
Responsible for direct customer contact
Frequent patient handling
Responsible for minor repairs and routine part upgrades


Required Qualifications

Must be at least 21 years of age
High school diploma or GED
Valid driver's license and driving record
Basic mathematical skills – addition, subtraction, multiplication and division
Preferred Qualifications

Technical or Trade School training
DOT physical card (assistance is provided)
Experience with FDA regulated products
Experience in customer service
Safety Requirements

Responsible for adhering to Hill-Rom Safety Procedures.
Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing. All equipment is provided.
Frequently works in environments where biohazards could be present. i.e. Hospitals, Service Centers, and Depots.

Hill-Rom is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity

Job: Technical Service

Primary Location: United States-New Jersey-Mountainside

Schedule: Full-time

Travel: No

Posting Entity: Hill-Rom