This position is responsible for coordinating the reconditioning parts process. The reconditioning parts coordinator performs all activities related to the mechanical and body shop parts, verifies required information and paperwork, and performs appropriate data entry.
Perform various clerical and administrative duties relating to mechanical and body shop parts.
Create and maintain billing files for reconditioning fees related to these accounts.
Ensure paperwork is processed correctly for reconciliation of discrepancies.
Perform inventory audits via daily report/query capabilities.
Manage account expectations of reconditioning parts activities through proactive communications.
Build effective service relationships with both internal and external customers.
Perform data entry and verify information is accurately recorded in the system and that parts are properly tagged with a work order number and placed in proper bin.
Respond to customer inquiries relating to reconditioning parts, provide quality service, and assist in resolving problems.
Evaluate reconditioning parts needs and provide timely and accurate quotes.
Enter all pertinent information into AS400 system.
Utilize the AS400/VCF systems to monitor and track part status.
Monitor part cores return process to ensure timely returns.
Review completed work ensuring customer quality standards are achieved and/or exceeded.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
High School Diploma or equivalent required.
Clerical or administrative support experience required.
Valid driver’s license and safe driving record required.
Excellent communication and organizational skills required.
Ability to bend, kneel, reach and lift 25lbs.
Must be able to use general office equipment (i.e., copier, fax machine, etc.).
Ability to sit or stand for prolonged periods of time.
Ability to perform repetitive data entry tasks, manual dexterity.
Vision abilities required include close, distance and depth perception
About Cox Automotive
Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.