Sr. Insight Analyst

Simply Business - Boston, MA (30+ days ago)3.4

Simply Business is planning to disrupt the US small business insurance market, building its first international business outside of the UK. Through blending a combination of technology, data and insurance knowledge, with 10 years of expertise in the UK in how to build great products for our customers, we are looking to simplify the insurance buying process for all small businesses across the US.

Right now we’re at the start of that journey. We need people who are looking for a challenge and have the drive and ambition to challenge the boundaries in whatever exciting project they believe in. We believe that people work more productively and imaginatively when they are free from rigid hierarchy and structures and we’re creating a colorful and collaborative environment to help support you in meeting your ambitions.

If you’re smart, passionate about delivering brilliant customer experiences across an integrated online and offline user journey, and enjoy solving complex challenges then you should apply to join our startup team.

As a Sr. Insight Analyst, you will be part of a team, championing the use of data within our organization, and ensuring that insight is driven with a clear strategy aligned to our business outcomes and growing operations. You will also be joining a much broader, award winning international data team that are doing some really exciting things with the latest Big Data and analytics technologies.

As a Sr. Insight Analyst you will:
Support our company’s Build/Measure/Learn methodology by working closely with cross-functional development teams as they iterate on our core products and enhance our business systems. Every resource commitment at Simply Business is prioritized around a hypothesis about potential value delivered, and you will be working closely with all stakeholders to make sure these hypotheses can be measured and that findings are disseminated.
Support our insight strategy, leveraging tools that build and support self-service capabilities for all people across the team. Focusing on delivering the data flows that drive our reporting and analysis outputs for all parts of our business as well as coaching individuals across the business on how to leverage the value of insight.
Collect and store business data through working with our technology teams. Unlike many Business Intelligence functions, we have the ability to change how our source systems generate data. We want to use this to streamline our data processing and use new techniques pioneered by the big web firms to enrich our data and analysis capabilities.
Discover new knowledge by using data science techniques to uncover insight from our various data sets and feed this back into our day to day growth activities.

Responsibilities include:
Be responsible for the delivery of high quality analysis and recommendations to support the Marketing and Product Teams and help them achieve their acquisition and conversion objectives
Designing and performing funnel conversion analysis.
Measuring the impact of multi-channel strategies.
Uncovering and delivering insight through ad-hoc data exploration and visualization
Identifying successful multi-channel activities (PPC, SEO, Social network, Email, etc.)
Help with the development of data transformation processes and business intelligence tools
Capture requirements and work with our data engineers to evolve our data sets and data pipelines
Build dashboards and self-service query tools and train colleagues to use them
Promote the output and capabilities of the analysis team across the business to help foster a company-wide data driven culture

What we are looking for:
2+ years experience using analysis methodologies to identify areas of opportunity to drive growth.
Excellent data interrogation skills with deep knowledge of SQL.
Working in a fast digital environment with a strong focus on the customer experience.
Collaborating across cross-functional teams. Experience of working with remote or distributed teams an advantage.
Proven aptitude for analysis of data and problem solving.
A BSc/MSc in mathematics, statistics, computer science or similar
The ability to challenge us! We want people who can come in and shape the future of this business, not afraid to raise questions and help us improve

What are the benefits?

Working in our Boston Office, you will have the chance to shape a business from the very beginning, and an opportunity to develop and learn new skills across various technology and business areas as you desire.

Plus there’s all the serious (but important) stuff we call "core benefits".

The ‘core’ stuff
Some of these will kick in once you’re confirmed in post, but here’s the summary:
  • A salary that reflects your experience, our pay policy and the market we’re in from your first day
  • Group plan for medical, dental, and prescription drug coverage
  • Short term disability, long term disability and life insurance coverage
  • Participation in the Company’s bonus program
  • Participation in 401(k) plan with a 3% employer match
  • Commuter benefits to help cut down on commuting costs
  • 25 days of vacation time plus 10 company holidays
  • Flexible working hours and working from home
But there’s so much more to Simply Business than insurance. We also commit to flexible working options, smart working (our offices are kitted out for you to work when and how you choose)and we have a handy online form to put in any training or conference requests.

Best of all, though, are the groups, clubs, and adventures that come with the Simply Business territory. We trek the Sahara for charity, take you on weekends away, throw epic summer parties, meet up for book groups, public speaking coaching and lots, lots more

It’s a big claim but we genuinely believe the Simply Business culture is truly unique. You sort of have to come and spend time with us to appreciate it. So get that application in and we’ll take it from there!

Our values

Everything we do comes down to these five values – empowerment, authenticity, simplicity, learning and pioneering.

In practice, these will mean something unique to every person at Simply Business, but if you’re considering working here, give them some thought. They’re at the heart of our story.

We believe in our people and the positive impact they can have so we enable everyone to stretch themselves

We celebrate diversity, avoid jargon and genuinely care about helping small businesses thrive

We attempt to simplify complex solutions to save our customers time and effort

We’re never done learning about new possibilities and act to explore them

We’re obsessed with finding new ways to create even better experiences