Duties: Support the development and ongoing delivery of solutions relative to Operations, Risk, Legal, Compliance, Finance, and Technology. Deliver end-to-end process and platform changes for large scale initiatives, including project management and business analysis. Serve as point of contact to Senior Leadership, Front Office, and Operations and oversee reporting on initiatives. Lead working groups and facilitate weekly meetings with leadership. Analyze business operating models to identify potential efficiencies by redefining responsibilities and workflows, implementing automation, and effecting change in processes, procedures, and infrastructure. Identify, assess and document business requirements. Propose solutions that balance technical capabilities and limitations of platforms with business priorities. Implement new digital and scalable solutions for the Trusts and Estates business around Administration and Settlements through project management, training sessions, and development of training manuals. Engage and influence a broad range of individuals across businesses lines and key support functions.
Minimum education and experience required: Bachelor's degree in Administration, Administration and Management, Finance, or related field of study plus four  years of experience in the job offered or as Product Strategy/Support, Fiduciary Business Manager, Business Analyst or related occupation.
Skills Required: Requires experience in the following: Agile; Trust administration lifecycle including onboarding, administration and settlements to support business strategy and transformation; Jira; Confluence; Design Thinking; data analytics for trust and estates accounts; Identifying operational issues and recommending and implementing strategies to resolve problems; Influencing key stakeholders to support business reviews, hypotheses, and strategic recommendations; Leveraging data to solve complex business challenges; Communicating with internal and external clients regarding requirements and business flows; and Articulating the value proposition and business case including benefits, costs, and return on investments for various high transformation solutions.
Job Location: 390 Madison Avenue, New York, New York 10017. This position requires up to 5% domestic travel. Telecommuting permitted up to 40% of the week.
Full-Time. Salary: $108,000 - $150,000 per year.
ABOUT THE TEAM
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.