2nd Assistant Manager

Yankee Candle Outlet - Pleasant Prairie, WI (30+ days ago)


Retail Store Second Assistant Manager

Job Summary:

As a Retail Store Second Assistant Manager, you will be responsible for assisting in the management and leadership of a Yankee Candle Store; act as Manager On Duty (MOD) on a regular basis with opening/closing duties, leading & directing staff in driving daily sales performance following the GUEST Sales Program, guest complaint resolution and ensuring smooth operations and safety & security for employees and guests and other similar duties pertaining to the management of a retail store.

Scope:

The Retail Store Second Assistant Manager provides assistance in the direction and leadership to a Yankee Candle Retail Store; as Manager-On-Duty (MOD) drive sales & profitability; provide exemplary guest service, ensure visual merchandising/presentation and operational standards; recruit, staff, coach and develops sales associates as a part of our Succession Plan; meets or exceeds divisional and store sales and profitability goals.

Minimum Requirements:

  • 1-2 years’ supervisory/management experience in a retail sales environment or similar fast paced, customer service environment, preferred.
  • Previous experience in a retail sales environment with increasing levels of responsibility and strong working knowledge of general retail practices and procedures.
  • Demonstrated ability to effectively lead/direct, coach and train others in a retail setting, and the ability to resolve guest concerns/complaints well using communication, interpersonal, diplomacy and related skills required.
  • Experience in a specialty retail environment required.

Hours:

Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as operational need may require.

Job Type: Part-time

Job Type: Part-time