While working as a Order Processing Assistant, you will be tasked with fulfilling duties and performing tasks related to the processing of work orders and change orders. The person in this position assists with performing the operational functions of the command central departments, ensuring that work is performance accurately and efficiently.
Essential Duties and Responsibilities
Check work orders for accuracy and completeness of information.
Enter information into the computer in order to keep track of individual jobs submitted to production.
Prepare jobs to move onto the next step by clearly labeling job boxes, including appropriate paperwork and determining the correct department for distribution
Liaise with sales and customer service team members regarding active customer projects by responding to inquiries associated with due dates, production status and general information.
Prepare daily reports regarding active jobs, their progress and deadlines through the WIP.
Assist with functions of the other Command Central department as directed when time permits.
Assist with the functions of production fulfillment as directed when time permits.
Nonessential Duties and Responsibilities
Work on job assignments in other departments as instructed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Education and/or Experience
A high school diploma or general education degree (GED) is required. Although preferred, no prior experience or training in a print production environment is required.
Ability to read and interpret important documents, especially work orders and customer correspondence
Ability to speak effectively with of co-workers, managers, and especially customers
Ability to add and subtract numbers and to multiply and divide with 10's and 100's
Mathematical operations applied to calculating simple costs is critical
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Performing this job successfully requires that an individual have a solid understanding of computers, data entry, and email applications, especially Microsoft Outlook and Excel
Capable of setting up and operating office equipment such as an all-in-one copier
Ability to write effective correspondence to coworkers
Ability to pass a background check
Vision abilities required by this job include being able to see clearly at 20 inches or less, distinguish colors, and adjust focus
Strong attention to detail
Thorough marked by full detail and completion
Displays a strong team-oriented mindset
Excellent communication skills
Good interpersonal skills developing relationships with coworkers and customers
Superb multitasking skills
Concern for others
Committed to company mission and values
Physical Demands and Work Environment
While performing the duties of this job, one is regularly required to sit at a desk and answer phones and work on computer desktops. Occasionally, standing and walking to copiers, printers, and scanners is required. The associate must occasionally lift and /or move up to 25 pounds.
While performing the duties of this job, the associate is regularly exposed to noise typical of an office environment such as printers, computers, and phones operating.