Symetra is seeking a Business Analyst for New Business Accelerator, the new business and underwriting workflow system. This person will provide input into formulating business solutions through system evaluation, user behavior analysis and data analysis.
Identifies, develops, and evaluates alternatives to meet business requirements. Coordinates with internal and external business partners in developing or enhancing systems, processes, and procedures.
Develops business design documentation based on sponsor / business needs to effectively and accurately communicate project specifications to management teams.
Contributes to the development and implementation of comprehensive communications, training plans and materials.
May coordinate the design, testing, and generation of new management reports as business requirements dictate. Partners with business areas to define solutions and resolve issues.
Develops and administers documentation of projects, recommendations, and implementation procedures. Communicates project outcomes in a clear, effective, and timely manner to necessary parties in the business areas and other customer areas.
Develops and maintains current knowledge of assigned business areas, the insurance industry, and the business environment. Improves understanding of business system tools, practices, and methodologies.
Provides estimated work effort for all tasks to be completed for a project assignment.
Performs requirements testing through development of comprehensive test plans, execution of the test plan, documenting any problems encountered, and approving the changes for implementation and promotion.
Proactive partner: works within the team and with other departments to develop realistic timelines through efficient pre-planning and organization, and monitoring of tasks and deliverables to ensure deadlines are achieved.
Contributes to developing and maintaining customer relations through positive working relationships with internal and external individuals.
Demonstrates and integrates continuous process improvement review into all assignments.
May assist in maintaining vendor / business partner relationships.
Ability to act as a lead on the team as needed.
Bachelor's degree or equivalent combination of education and experience. Bachelor's degree in business administration, information systems, or related field preferred.
5+ years of work experience in a Business Analyst role (techniques/tools, workflow analysis, and business systems terminology/standards) OR comparable experience researching and testing software applications.
2+ years of work experience with New Business Accelerator (preferred)
Microsoft Office applications; strong working knowledge required (e.g., Word, Visio, and Excel)
Strong analytical skills, attention to detail, problem-solving and decision-making abilities
Strong initiative; a self-starter
Demonstrated ability to effectively complete assignments independently or as a part of a team
Demonstrated ability to execute effective time management to meet aggressive project deadlines
Strong oral and written communications, human relations skills, facilitation and presentation skills
Strong ability to effectively complete multiple concurrent assignments
Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products, we're guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they're getting, and we build products that stand the test of time. We work hard and do what's right for our customers, communities and employees. Join our team and share in our success as we work toward becoming the next national player in our industry.
Learn more at www.symetra.com/careers.