Key Holder/ Supervisor

Saks Fifth Avenue Off 5th-Scottsdale Promenade - Scottsdale, AZ


The Selling and Service Associate is responsible for driving sales and profit in their identified area of business and supporting the overall store performance. The Associate is also responsible for delivering an exceptional customer experience by keeping the store environment organized and ready for customers and by offering friendly efficient service. Selling and Service Behaviors

  • Consistently greets customers and educates them on current promotions.
  • Completes the markdown process timely, with accuracy, and according to company standards .
  • Signs merchandise accurately according to directive and current promotions.
  • Efficiently and accurately processes sales transactions using the POS register system and adheres to checkout standards.
  • Recommends, selects, and help locate or obtain merchandise based on customer needs and desires.
  • Assists customers in fitting room to ensure proper sizing, color, fit, etc.
  • Responds appropriately to customer questions, inquiries, and needs.
  • Achieves individual and store goals for sales, customer acquisition and loyalty
  • Participates in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed
  • Participates in store programs and selling events.
  • Engages customers and ensures stores daily, weekly and monthly goals are met with email capture and loyalty program participation.

Other Responsibilities

  • Maintains the proper display of goods in the store, ensuring they comply with brand standards.
  • Adheres to Loss Prevention control and compliance procedures.

Other duties as assigned

Key Holders will provide stores additional support with the opening and closing functions of the building. The designated Key Holder will be responsible for store opening and closing functions and supports the store’s shortage awareness programs. The Key Holder provides feedback to the store’s leadership team on the security standards for the building.

The Selling Supervisor is responsible for supporting sales and profit in their identified area of business, supporting overall store performance as well as directing and inspiring a high performance team. The Supervisor is also responsible for supporting a high level of engagement and a people development culture in his/ her area and throughout the store, since the success of the business is tied to the quality and performance of the team.

Job Types: Full-time, Part-time, Temporary

Salary: $12.00 to $16.00 /hour


  • Retail: 1 year (Required)


  • High school or equivalent (Required)


  • Scottsdale, AZ (Required)


  • None (Required)


  • None (Required)

Work authorization:

  • United States (Required)


  • Morning (Preferred)