Job Summary The Managing Director is responsible for all aspects of the Commercial Lines Operation in White Plains. We currently have over 28 people in our commercial lines department and will continue to grow and add staff. In addition, the Managing Director will focus on identifying and developing operational tools and opportunities to improve sales capabilities with our producers and sales manager, marketing of new and renewal business as well as client retention.
Essential Duties and Responsibilities
Manage the overall operations of the Commercial Lines Department; including all aspects of, new business opportunities, renewal reviews, marketing procedures, training and staffing.
Frequent meetings with Senior management to keep abreast of large or problem account status.
Occasional local travel to meet with clients onsite and offsite. Occasional out of town travel to meet with larger clients or other AP managers/directors.
Bi-monthly meetings with Commercial Managers to discuss day to day issues, troubleshooting and provide guidance in overall management of accounts and staff.
Coordinate carrier meetings and training classes, both in house or with carrier resources.
Oversee internal audit process for Commercial Lines throughout the agency. Concentrate on adherence to procedures and workflows. Provide results to management and service staff. Identify and develop additional training opportunities as needed.
Meet with HR Director regarding staffing issues, disciplinary action, promotions and various personnel issues pertaining to the commercial lines staff as well as Annual Performance Reviews of commercial staff. Meet with each Manager and discuss course of action.
Job Type: Full-time