- Employee Orientation
- Serving Experience
- Dental Insurance
- Health Insurance
- Vision Insurance
CareHarmony’s Registered Nurses are experts in helping patients and caregivers navigate the healthcare system and better manage the patient’s chronic illnesses. LPN Care Coordinators work cooperatively with the patient’s providers to help achieve health goals.
Position Details This is a telephonic coordinator position with no face-to-face patient contact. CareHarmony is seeking a Registered Nurse, with at least one year of prior clinical work experience, to support providers in delivering comprehensive chronic care management services for their patients.
All work will be remote.
Each RN Care Coordinator is assigned a set census of patients. You will be responsible for providing all telephonic support required to coordinate care for their patients. You have experience identifying and coordinating the needs of chronically ill patients and families as well as supporting clinicians to help them operate as efficiently as possible. You also have the proven ability to critically analyze and use nursing judgement with complex patients.
As CareHarmony expands, you will be able to explore other career and management opportunities within the company.
Maintain and monitor your own patient census.
Conduct telephonic care coordination with chronically ill patients and their families.
Assess, identify, and close clinical and non-clinical gaps in patient care.
Manage referrals and appointment scheduling.
Identify community resources (both clinical and non-clinical) that would be beneficial to your patients and help them access those resources.
Provide patient education on management of chronic conditions or on post-discharge instructions.
Perform medication management, including identifying potential medication issues, answering patient questions on side effects and medication conflicts, and coordinating refills.
Assist in ensuring timely delivery of services to your patients such Home Health, DME, Home Infusion and other critical needs.
Current Multistate/Compact license required
Out-of-state licenses required
One year of experience required
Prior healthcare experience serving chronically ill patients preferred
Basic technology skills required – should be very comfortable with computers
Telephonic case management or care coordination experience preferred
Strong customer-service orientation
Compassionate and friendly demeanor
Enjoys working in a fast-growing, rapidly changing environment
Bilingual skills a major plus
Health, Dental, Vision. Full-time. No weekends. 10 Holidays per year.