Fast-paced, dynamic and proactive, YouTube Trust and Safety is dedicated to ensuring that YouTube is a place for users, viewers, and creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Scaled Abuse Analyst, you are passionate about cutting-edge technologies and have experience with analyzing large scale data and scaled systems of review. You thrive in a fast, dynamic, demanding environment where no two days are ever the same. You will be a key contributor to the strategy for reducing network badness on YouTube. You are an independent, critical thinker with sound metrics judgment who has a passion for coaching others, solving technological challenges and setting scalable standards. You can balance the short term requirements we face while demonstrating the ability to see the big picture and make quantitatively based long-term recommendations accordingly.
YouTube has grown into a community used by over 1 billion people across the globe to access information, share video, and shape culture. The YouTube team helps budding creators build careers, creates products like YouTube Kids, YouTube Music, and YouTube Gaming, and engages communities around shared passions and global conversations. Together, we empower the world to create, broadcast, and share.
Apply advanced statistical methods to large complex data sets in an effort to understand impact of abuse to the YouTube ecosystem; Contribute strategy and development of new workflows against additional known vectors of YouTube abuse.
Learn complex and technical concepts and systems and deliver meaningful results using them; Communicate highly technical results and methods clearly.
Maintain, foster and promote YouTube Scaled Abuse Operations quality by providing regular feedback metrics to Global team; Manage technological solutions for streamlining quality assurance and produce scalable training solutions to emergent workflows.
Perform fraud and spam investigations using various data sources, identify product vulnerabilities and drive anti-abuse experiments to prevent abuse; Work with engineers and interact cross-functionally with a wide variety of people and teams including collaborating with partners such as policy and legal to improve operational workflows via process improvements, automation and anti-abuse system creation.
Develop high quality training materials, create consensus and maintain communication for YouTube Scaled Abuse with business stakeholders.
BA/BS degree or equivalent practical experience.
SQL experience (e.g., SQL, MySQL, MapReduce).
Experience in data analysis and statistical modeling.
Experience with fraud and abuse dynamics in online platforms.
Experience with classification systems, ranking systems or similar.
Experience collecting, managing and synthesizing large data sets and information from disparate sources, statistical modeling, data mining and data analysis.
Consultative problem solving and excellent project management experience coupled with strengths in data management, metrics analysis, experiment design and automation.
Highly analytical with strong demonstrated track record of problem solving and a quantitative mind, capable of translating analytical insights into business strategies and actions.
Demonstrate high-level product and policy knowledge, the ability to both understand and design training roadmaps and an ability to communicate and persuade between multiple levels.
A proven history of creating opportunities to innovate and seeing them through to completion is critical, especially when working in complex international and multifunctional teams.
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