Operate the two-way base station radio communications system. Receive incoming calls regarding emergencies, or non-emergency assistance within the College District and general public. Determine situation and level of priority. Dispatch units in accordance with established procedures and notify appropriate personnel as needed.
Responsible for operating the district two-way radio communications system. Receive incoming telephone calls regarding crimes, disturbances, fires, medical or police emergencies, or non-emergency assistance within the College District and general public. Determine situation and level of priority and dispatch police officers and security personnel to situations requiring police intervention or assistance. Relay information and messages to and from emergency sites, to officers and emergency response personnel or other law enforcement agencies. Maintain contact with caller until responders arrive. Handle inquiries from officers on stolen vehicles, vehicle registrations, and request for traffic and criminal warrant checks on individuals.
Provide onsite technical support to the Police Department; enter, update, and retrieve information from the National Crime Information Center (NCIC) and Texas Crime Information Center (TCIC) network and computerized data system, as requested. Maintain recorded details of telephone calls, radio, dispatches, and messages. Receive, mark, and store evidence for officers on pending criminal cases. Issue and collect vehicle and facilities keys from officers, security guards, faculty, staff, and custodial personnel.
Observe and reset the building intrusion detection and alarm system and card reader access. Observe scanned maps of the district fire alarm system and video surveillance system which includes parking lots, buildings, vehicles, and individuals. Dispatch officers to check when necessary.
Provide onsite clerical support by maintaining a variety of logs. Track room request activities, property control records, and inventory of police department property. Process and log background checks and assist with coverage of front office when short staffed. Issue temporary parking permits and equipment to students with disabilities. Receive and issue lost and found property and answer district phone calls after normal business hours.
Perform other duties as assigned.
1. Associate's Degree and three (3) years of related experience.*
A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
2. Certified in Law enforcement information databases:
National Crime Information Center (NCIC) and Texas Crime Information Center (TCIC) database; National Law Enforcement Telecommunication System (NLETS) by State agency or within six (6) months from the date of hire.
3. Must pass state and national fingerprint-based record check.
4. Must pass background investigation.
5. Must not have any criminal convictions as mandated by TCIC, NCIC, NLETS.
6. Strong ability to communicate effectively, both oral and written.
7. Knowledge and ability to use radio communications systems.
8. Strong interpersonal skills.
9. Ability to analyze complex or difficult situations quickly, objectively, and act accordingly.
10. Ability to cope with situations firmly, courteously, tactfully and with respect for others.
1. Position requires working day shift, evening shift, graveyard shift and extended work hours to include weekends and holidays.
Individuals desiring consideration MUST complete and submit an EPCC Application for Employment online by the announced deadline.
- An equivalent combination of education and experience is as follows:
a. Related experience beyond the minimum required may be used to substitute for up to one-half of the minimum education requirements at a 2:1 ratio.
b. Education beyond the minimum required may be used as a substitute for up to one-half of the minimum experience requirements at a 2:1 ratio.
COPIES OF ACADEMIC TRANSCRIPTS MUST BE SUBMITTED by mail, scanned/uploaded with the application, or hand delivered. CURRENT EMPLOYEES ARE ALSO REQUIRED TO SUBMIT THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating 'Transcript' or 'Unofficial Transcript' will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), submitted in lieu of transcripts will not be accepted. Transcripts must be received within one week following the closing of the posting.
Please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy.
A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at the address shown above.
Copies of transcripts should reflect completed coursework and conferred degrees. All academic coursework and degrees must be from a regionally accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).
Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by an acceptable translator. Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework by an agency certified by the National Association of Credential Evaluation Services (NACES) or granting institution if accredited by one of the regional accrediting bodies such as Southern Association of Colleges and Schools (SACS).
Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered.
In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.
The El Paso County Community College district is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or gender identity.