Location : Cleveland, OH
JobCode : 3024
Position Type : Salary
Description :Summary of Principal Functions:
The primary function of the Senior Metallics Sales Representative is to be the interface between Cleveland-Cliffs and its high-end Metallics customers. The position includes, but is not limited to, the following duties: customer interaction on issues such as pricing, quality, transportation, billing, payments and business planning. The Metallics Sales Representative will also assist in negotiations and help establish key commercial parameters with clients. Internally the Metallics Sales Representative has responsibility for maintaining key pricing information, customer delivery requirements, product shipment and inventory schedules. The position also assists the Director – Sales with business forecasting models and special projects as required.
Specific Responsibilities (in priority order):
Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
Maintain open communication and manage daily operational and commercial requirements with Cliffs’ Metallics customers.
Forecast and monitor shipping plans to meet individual customer requirements.
Provide pricing information and updates to internal Cliffs’ personnel and external customers on a regular basis.
Monitor and assist in resolving various commercial issues occurring with customers as needed.
Provide sales and shipping plan estimates to Director - Sales. Review these plans on a regular basis to ensure inventory availability and contract compliance with each individual client.
With Director – Sales, take part in contract negotiations for future and current customers.
Provide commercial commentary and explanations for Monthly Executive Report generated by finance group.
Visit customer locations to provide updates on Metallics production and current commercial issues. Respond to customer inquiries on issues relating to Cliffs’ Metallics products.
Accompany customer representatives to Metallics operating locations and facilitate meetings with Cliffs operations personnel.
Assist Cliffs’ Transportation and client logistics’ departments in meetings with outside service providers to discuss service levels and provide information on commercial activities.
Prepare reports on current sales/distribution activities and issues for internal discussion.
Be a member of Quality Leadership Team and participate in regular meetings.
Present information on commercial trends within the steel and Metallics industries and provide insight on operations and corporate quality.
Work with other departments as required as a representative of the commercial team.
Attend conferences and training seminars on topics related to Electric Arc Furnaces (EAF) steelmaking, Metallics production, commercial trends, and quality.
Develops initiatives and projects to accomplish company business goals. Assigns resources appropriately to execute.
Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations and conferences.
Self-motivated, decisive, with the ability to adapt to change and competing demands.
Technically competent with Windows based software programs, specialty specific programs, and company enterprise systems.
Travel up to 20% of time.
Other duties as assigned.
Bachelor’s degree preferred
5-10 years of steel, metallics and/or scrap industry experience.
Knowledge of steel and metallics industries.
Experience with scrap, pig iron, DRI/HBI sales or purchasing; purchasing for EAF facilities; or working in an EAF facility within its Melt-shop.
Strong verbal communications skills.
Demonstrated mastery of analytical, strategic and creative thinking.
Ability to lead through influence and persuade to action across diverse and competitive stakeholders.
Ability to translate complex data into meaningful information and communicate this to a wide range of audiences.
Demonstrated experience in driving execution in a corporate environment.
Adaptability - The ability to adapt to working effectively within a variety of situations; adapts enthusiastically to organizational change and to changes in job demands; approaches change in a positive manner; quickly adjusts and changes behavior to deal effectively with the change
Building Partnerships - Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals.
Building Strategic Working Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals. One who seeks opportunities; proactively works to build effective relationships; Probes for informational to clarify the current situation, Puts a high priority on team and organization goals rather than own goals.
Building Trust - Interacting with others in a way that gives them confidence in one's intentions and those of the organization; one who demonstrates honesty, commitments and behaves in a consistent manner; remains open to ideas and listens to others ideas; supports others by treating them with dignity and respect.
Communication - The ability to effectively express ideas in written and oral context; organizes communications by clarifying purpose and importance; one who maintains audience attention; ensures understanding and seeks input form audience.
Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; taking action that is consistent with available facts and probable consequences; one who commits to action and implements and initiates action in a reasonable time.
Energy - Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time. One who maintains stamina and maintains effectiveness.
Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; one who responds quickly and takes immediate action; one who takes independent action and goes above and beyond.
Leading Through Vision and Values - Keeping the organizations vision and values at the forefront of associate decision making and action; one who communicates the importance of the vision and values and helps others to understand; moves others to action; models the vision and values and rewards individuals for supporting the organizations visions and values.
Negotiation - Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties; one who clarifies the situation and identifies points of agreement/disagreement; stays focused on task; develops ideas; facilitates agreement.
Safety Awareness - Identifying and correcting conditions that affect employee safety; upholding safety standards; one who identifies safety issues and problems, takes corrective action and monitors the corrective action.
Strategic Decision Making - The ability to develop strategies and goals that recognize business issues, opportunities, and environment; obtaining information and identifying key issues and relationships relevant to achieving a long range goal or vision; committing to a course of action.
Technical Knowledge and Skills - Having achieved a satisfactory level of technical and professional skill or knowledge in position related area; keeping up with current developments and trends in areas of expertise.