Hotel Spa Attendant Front Desk Receptionist

NFC Amenity Management - Miami Beach, FL (30+ days ago)3.0


Looking for Spa Fitness Hotel Front Desk Receptionist for a luxury private hotel and condominium in Miami area.

RESPONSIBILITIES

  • Will function in a Director and Leadership team continuous training program
  • Will adhere to a solid Career Development Plan to get deeper knowledge ofspaa operation
  • Demonstrates and promotes a strong commitment to providing the best possible experience for our clients who are utilizing the fitness center and other residential amenities
  • Ensures the "5 Diamond Experience" by maintaining the standards set in the NFC Amenity Management Mission Statement.
  • Perform facility walk through every 15 minutes to ensure all equipment in working order and that area is in an orderly fashion.
  • Fill out daily shift reports.
  • Responsible for thorough understanding and effective performance of NFC Management Software.
  • Maintain and organizes work area.
  • Assist clients with questions about the fitness equipment
  • Responds to all requests and follow through to assure satisfactory outcome.
  • Offers client assistance when needed whenever possible.
  • Complies with all safety and security policies in accordance with NFC Amenity Management.
  • Involves cross training into the other areas of operation.
  • Book all spa and personal training appointments in a timely manner.
  • Welcome and acknowledge all guests using NFC approved terminology.

QUALIFICATIONS

  • Prior Hotel Experience is preferred
  • Prior Health Club experience is preferred
  • Excellent customer services skills
  • A passion for the spa industry and helping people
  • Strong individual and team contributor
  • Must be able to multi-task
  • Have attention to detail
  • Enjoy Interacting with people
  • Strong verbal and written communication skills
  • Interpersonal and selling skills are a plus
  • Persuasion and conflict resolution skills are a plus
  • Ability to communicate effectively with tenants, customers, and co-workers
  • Self Starter, dependable, punctual
  • Excellent problem-solving skills
  • Computer literacy a must
  • Professional demeanor and appearance
  • NFC Grooming Standard does not permit visible tattoos or facial hair, minimal makeup, and jewelry; no extreme hair stylings

COMPENSATION

  • $12 per hour
  • Must be available weekends

COMPANY PROFILE

NFC Amenity Management is one the nation's largest amenity management firms, operates more than 200 facilities nationwide with locations in luxury residential communities, resort/hotels, and corporate wellness facilities. We are committed to ensuring exceptional experiences for our clients while providing an exciting, challenging, and fun environment for our team members. Our record of success comes not from our experience and longevity in the industry but from the over 2800 employees delivering the highest standards and commitment to every project we undertake. Simply put, we are...Giving the best of ourselves to our clients every day! We have some of the best training and development for those employees willing to excel in the areas outlined below. An aggressive growth plan allows for upward mobility for those ready for an exciting and

Job Type: Part-time

Salary: $12.00 /hour

Job Type: Part-time

Salary: $12.00 /hour