Operational Risk Consultant 4 - Human Resources Program Governance Team

Wells Fargo - Minneapolis, MN3.7


Job Description
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Human Resources develops and implements people strategies to support Wells Fargo’s business objectives. This group manages compensation and benefits, human resource service centers, systems and payroll, finance, team member relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice. Our operating foundation is based on our ability to operate efficiently, develop HR team members, strengthen controls, and scale technology infrastructure.

The Human Resources Control Executive team within Human Resources provides risk and control support to the HR businesses for all front line risk activities. Human Resources is comprised of approximately 5,000 team members who work together to make Wells Fargo an employer of choice, where people are our competitive advantage. The HR community includes U.S. and international HR team members and various HR partners from other enterprise functions including Communications, Finance, Information Technology, the Law Department, and Risk and Compliance.

HR provides proactive and strategic consulting services directly to the leaders in the lines of business, leveraging Human Capital plans and aligning with business strategy. HR Centers of Excellence (COEs) drive for enterprise HR solutions that will meet each business’ people-related needs and provide support to our HR consulting professionals.

The Candidate: This is an exciting opportunity for an Operational Risk professional to join the HR Control Executive team and play a significant role in the newly established HR Front Basel Program Governance team. The successful candidate will be a highly motivated team player that has expertise in risk management, is a self-starter who is accustom to working in complex organizations with a diverse group of stakeholders, and someone who is able to withstand challenges and adapt accordingly. They will also have a demonstrated ability to build and maintain strong credible relationships with key stakeholder groups including leaders within the HR Control executive team, Enterprise and across the HR organization to achieve success.

Key responsibilities to include but not limited to:
Develop and coordinate governance activities across front line teams to ensure Human Resources compliance with RCSA and IPRC Policy and all applicable standards and procedures.
Complete program analysis against Policy requirements, identify deficiencies, recommend and implement solutions.
Reinforce policy requirements via inspection, exception reporting, data quality reviews, and credible challenge, reporting results regularly to senior management.
Develop internal governance process and procedure documentation including reporting, training, and credible challenge procedures for Front Line and Risk Management teams to leverage.
Conduct root cause analysis of identified issues to ensure business solutions are compliant with not only current regulations and policies, but also focus on sustainable and repeatable processes.
Promote a strong risk culture, cultivate relationships and foster a team orientation with HR business partners, HR Control Executive team, independent risk management, and internal audit.
Work in an intense, highly collaborative and fast-paced environment with timing pressures from lines of business, enterprise risk groups and risk partners.
Focus on the details of an issue or task while keeping the big picture in mind.
Proactively create new guidance and/or guardrails in areas where there is no roadmap, rules or previous foundation to rely upon.
Adaptable to a dynamic and quickly changing, fast placed work environment where priorities or focus may need to shift frequently.
Work to prioritize multiple deliverables, multi-task and meet deadlines despite competing priorities.

Required Qualifications

6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

Advanced Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Strong analytical skills with high attention to detail and accuracy
Ability to interact with all levels of an organization
A Master's degree or higher
Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
Audit experience
SharePoint experience
Ability to manage initiatives including: detailed planning, process management, and documentation
Ability to present reports to and interact with senior leaders
Ability to translate and summarize complex data into understandable, actionable information and recommendations
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Knowledge and understanding of Tableau
Strong root cause analysis skills
Experience creating reports in response to management, audit, or regulatory requirements
Knowledge and understanding of Shared Risk Platform (SHRP) such as reporting and issue management
Ability to articulate complex concepts in a clear manner

Other Desired Qualifications
Knowledge with IPRC, RCSA, Scenario Analysis, and ORE policy and standards
Knowledge with Basel and Comprehensive Capital Analysis and Review regulation
Experience with Business Process Management activities
Experience in Human Resources and/or Enterprise Functions risk management
Demonstrated strong control and governance skills
Demonstrated ability to evaluate complex programs and initiatives and provide credible challenge to opportunities and concerns
Ability to manage a consistent end-to-end policy management process flow and program documentation including reporting

Job Expectations

Ability to travel up to 10% of the time

Street Address
NC-Charlotte: 401 S Tryon St - Charlotte, NC
SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC
AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ
MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN
OR-Portland: 1300 Sw 5th Ave - Portland, OR
IA-Des Moines: 800 Walnut St - Des Moines, IA
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.